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Hotel Catering Manager

posted April 23, 2018

Crowne Plaza Knoxville
Knoxville, TN
If you love planning parties, then this is the career for you!!! The award winning Crowne Plaza Knoxville is looking for a dynamic catering manager. Don't let this opportunity pass you by, apply now.
489151 l

About This Job

Job Description

The Catering Sales Manager is responsible for selling and servicing events. Primary sales efforts are in Banquet Food and Beverage and includes: menu planning, agenda setting and hotel meeting services.

What you will be doing

  • Contract review and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
  • The Catering Services Manager will also host site inspections, maintain strong customer relationships, participate and may lead event meetings and other staff meetings.
  • The manager also works closely with an assigned Administrative Assistant and other support staff.
  • Maintain contact with client on a regular basis to develop a relationship.
  • Successful implementation of booked catering business and servicing of client events.
  • Distribute Banquet Event Orders to all appropriate hotel departments to facilitate efficient purchasing, planning and employee scheduling.
  • Block space effectively in Delphi to maximize potential revenues, utilizing space release request forms.
  • Ensure that information regarding daily group functions is clearly posted via the hotel's guest information system and in general meeting areas.
  • Provide outstanding customer service to clients while they are in the hotel to ensure total guest satisfaction.
  • Must meet specified monthly/annual booking goals as established during annual budgeting process.
  • Attends all applicable hotel meetings: department, staff, food and beverage, sales, and Banquet Event Order.

The ideal candidate for this position

  • Minimum 2+years experience in catering management & sales or event coordination
  • Thorough knowledge of hotel food and beverage operations.
  • General knowledge of all hotel departments
  • Excellent communication, organization, and guest relations skills.
  • Able to work a flexible schedule, including weekends and holidays.

Benefits include:

  • Medical/Dental/Vision/Life
  • sick days / PTO  
  • Discounted Hotel stays 
  • Bonus Plan

Compensation: $15-20/hr


About This Employer

Crowne Plaza Knoxville

401 Summit Hill Drive

Knoxville, TN 37902

Telephone (865) 522-2600

198 Room Hotel

Welcome to One of the Top Hotels in Knoxville, TN

Knoxville, home of the University of Tennessee Volunteers and the 1982 World's Fair, is a beautiful city nestled on the banks of the Tennessee River and home to endless sights and treats. You can make your trip even more memorable by staying at one of the best hotels in Knoxville, TN.

Whether you want lodging near the Knoxville, TN convention center or you need to host an event, the Crowne Plaza® Knoxville hotel can deliver. We have more than 15,000 sq ft of event space and special perks like a Crowne Meetings Director and Herman Miller Caper chairs, we're considered "The Place to Meet." We're also conveniently near companies such as Tennessee Valley Authority and Brunswick.

If you're planning a Knoxville, Tennessee vacation, our hotel's location makes it easy to visit the sights. We're near the beautiful campus of the University of Tennessee, as well as Sunsphere Tower from the 1982 World's Fair. Being within walking distance of other attractions like Market Square, Old City and the Tennessee Theatre is a great perk of lodging in downtown Knoxville, TN.

No matter what brings you to our city, we're sure that you'll have a great time. Our amenities, including a 3,000-sq-ft Fitness Center, an indoor pool, Mahogany's Restaurant and the Crowne Plaza Sleep Advantage® Program, are there to ensure that. Come stay at one of the best Knoxville, Tennessee hotels!