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General Manager

posted May 2, 2018

Marcus Hotels & Resorts
Milwaukee, WI
“Rare and Unique Opportunity to Lead Milwaukee's Only Arts Inspired Hotel and Meeting Venue!”
423267 l

About This Job

Are you a professional with a proven track record of creating and leading a passionate team to deliver impeccable hospitality in a boutique, upscale environment? Are you inspired by all forms of art to include modern design, curated exhibits, contemporary installations and engrossing performances? Would you be excited to use the Arts as forum to foster conversation, inspiration and discussion amongst guests, associates and the community alike? 

If this sounds like you, don’t miss out on applying for a rare and unique General Manager opportunity where you can unite your passion for service and a love for the arts in order to play a significant role in transforming a full service, 221 room branded property into Milwaukee’s new and only hotel focused on both visual and performing arts. 

Areas of Focus

  • Oversee all hotel operations while ensuring budgeted results and strong financial flow through
  • Embrace and ensure achievement of an arts centric culture and vision through effective objectives, strategies and actions
  • Act as an ambassador by demonstrating a dynamic, involved presence throughout the hotel that can be felt by guests and associates alike
  • Source and develop highly effective relationships within art communities and/or other organizations which will create a conduit to local and national artists whose work can create unique experiences for hotel guests
  • Create a dynamic, engaged team that is passionate about living and delivering upon the arts centric culture  
  • Demonstrate an uncompromising eye for detail to ensure a high quality product
  • Ensure service excellence is delivered daily by all leaders and staff
  • Contribute and participate regularly in the areas of marketing, promotions, sales, public relations and community involvement
  • Consistently deliver accurate forecasting projections for all areas of responsibility and implement timely and effective adjustments as required in staffing and expense controls to ensure profit integrity
  • Coordinate capital improvement projects to maintain/upgrade quality standards, property image, maintenance and operating efficiency
  • Ability to thoroughly analyze/segment the market and establish strategies to penetrate and exceed fair market share
  • All other duties normally assigned to a Hotel General Manager

Experience & Skills

The successful candidate must possess a results-focused track record of providing exceptional experiences balanced with operational efficiency in a hotel environment, preferably as a prior General Manager. This candidate may come from an arts background, have a degree in any form of the arts, have experience based in any art form or median, or somehow is able to exhibit a strong passion and/or connection to the arts. Previous leadership responsibility for independent upscale/luxury properties distinguished by unique amenities would be extremely advantageous.


About This Employer

Marcus Hotels & Resorts

100 E. Wisconsin Ave
Suite 1950

Milwaukee, WI 53202

Telephone (414) 905-1200

Corporate Office

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Marcus Hotels & Resorts part of Marcus Corporation, publicly traded on the NYSE under ticker symbol MCS, owns and/or manages 20 hotels, resorts and other ventures in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. 

A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse and Miller Time Pub & Grill.