Located just 15 minutes from downtown, our convenient hotel near Circuit of the Americas, offers a stylish, comfortable, and seamless experience for travelers to the Austin area. Guests will enjoy free Gallery Kitchen Breakfast, 24/7 StayFit™ Gym, and seasonal outdoor swimming pool. After a day of meetings, head to the Coffee to Cocktails Bar for a specialty Starbucks® beverage or cocktail from our menu of premium beers, wines, and spirits. From our flexible meeting space to free Wi-Fi everywhere, Hyatt Place Austin Airport has everything you need to stay productive and feel at home.
The Guest Service Representative works at the front desk of the hotel and is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, and the servicing of the meeting rooms. As a Guest Service Representative, you will be greeting and checking in arriving guests and checking out departing guests. This position is responsible for complete guest satisfaction Providing excellent customer services to current and future guests and making reservations for incoming phone calls or walk-ins.
Duties and Responsibilities
Required Skills and Experience
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.
Our hotel is a quick, free shuttle ride to Austin-Bergstrom International Airport, and close to the University of Texas at Austin, state government offices, and the Sixth Street entertainment district. Hyatt Place Austin Airport is also the closest select-service hotel to Circuit of the Americas and Austin360 Amphitheater.
No expense was spared with our technology-enhanced guestrooms.
Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of temping pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.