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Banquet Manager

posted May 17, 2018

Hilton Mystic
Mystic, CT
Are you fanatical about service and setting the perfect venue for corporate and social events?
456512 l

About This Job

Our Banquet Manager will work in such a manner as to provide a level of service expected in accordance with policies and procedures set forth by Hilton and our management company, Distinctive Hospitality Group.  The Banquet Manager will work directly with our Restaurant Manager as well as our entire hotel team. Requirements include food and beverage operations experience;2-4 years experience in the operations of a banquet and catering facility; knowledge of food handling and service techniques; and effective leadership and organizational skills.

Job Duties Include:

  • Maintain organization of banquet service areas.
  • Reviews Menu (BEO) with Sales Managers and kitchen staff on a daily basis.
  • Coordinates all liquor requirements with the Restaurant Manger.
  • Maintains up-to-date details on banquet functions and communicates changes to supervisor or captains.
  • Responsible for labor costs of all service employees, therefore, supervises the scheduling of hourly service employees and reviews schedules in terms of coverage and adherence to budget guidelines.
  • Communicates with Sales Managers and in obtaining menu guarantees and guest comments.
  • Insures that all scheduled catering functions take place on time and according to plan.
  • Supervises proper tabulation of all banquet checks and is responsible for insuring that all checks are presented to guest for signature.
  • Conducts “pre-function meetings” with banquet staff.
  • Responsible for the control and maintenance of all service equipment
  • Have complete knowledge of emergency procedures and acts as MOD.
  • Ensure complete customer satisfaction.
  • Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.
  • Participates in the hiring, firing, advancement, promotion or any other change of status of departmental employees

About This Employer

Hilton Mystic

20 Coogan Blvd.

Mystic, CT 06355

Telephone (860) 572-0731

182 Room Hotel

At A Glance

MYSTIC… the very term conjures up a magical place where ancient ships rest, where tales of the sea are recounted, where belugas, sea lions and penguins live together under one roof, where an historic downtown pulses with an eclectic restaurant and entertainment scene.

Mystic is the place where you will find the sights and sounds of New England and at its heart is Hilton Mystic. Modeled after the brick mills that dotted the landscape in the 1900’s, renewed by a major transformation in 2015, the Hilton combines its unique location with passionate customer service and the style and comfort you expect from Hilton.