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Sales and Marketing Manager

posted May 31, 2018

The Estes Park Resort
Estes Park, CO
The Estes Park Resort in Estes Park, CO is currently seeking a Sales and Marketing Manager. This is an exceptional opportunity for qualified candidates!
556649 l

About This Job

Job Description:

The Estes Park Resort in Estes Park, Colorado is currently seeking an experienced Sales and Marketing Manager.

In the role of Sales & Marketing Manager, you will be responsible for selling and servicing events, as well as groups with sleeping rooms. This position works closely with the General Manager and Corporate Food and Beverage Director in contract negotiations and servicing groups as it relates to catering and convention services. Primary sales efforts are in Banquet Food, Beverage and Meeting Room Rental and may include menu planning, agenda setting, hotel meeting services, hospitality amenities, and special VIP requests. Duties also include contract review and facilitating communication before, during and post event with pertinent staff to ensure a high level of service. Sales Managers also host hotel tours, maintain strong customer relationships, participate and may lead event meetings and work as a team member with the sales and catering staff. Ensures a high quality of service, sets weekly schedules in conjunction with Department Heads, maintains records, greets guests, trains staff, and orders supplies.

Essential Functions:

  • Creation of new business through various proactive direct sales and marketing efforts, such as tele-prospecting calls, site tours, direct marketing, and public / community relations.
  • Respond to and qualify all inquiries for group room blocks and meetings with information and contracts to secure the business.
  • Make outside sales calls to area businesses to attract corporate groups, team training experiences, weddings and other events that occupy both meeting space and sleeping rooms.
  • Call on businesses in feeder markets to generate incoming group and individual business.
  • Help maximize revenue by focusing on business that will fill shoulder nights and need times
  • Maintain positive working relationships with existing client base.
  • Maintain records of sales activity and provide regular reporting on revenue attainment.
  • Prepare group resume and brief front desk staff on incoming groups.
  • Attend weekly revenue management meetings and provide direction and oversight on pricing strategies.
  • Make recommendations for advertising opportunities.
  • Develop and follow annual sales and marketing plan.
  • Monitor final billing from groups and events to ensure timely collection.
  • Participate in weekly sales & marketing meetings.
  • Represent the hotel at area business and social functions.
  • Perform additional tasks are requested by Regional Director or General Manager.

Mandatory Job Requirements

  • Neat, well groomed appearance.
  • Proficient in computer office programs including Word, Excel.
  • Ability to communicate effectively both verbally and in writing.
  • Able to work independently with minimum supervision.


  • Maintain a high level of quality and service.
  • Meet or exceed set revenue and sales goals.
  • Execute tasks on annual sales and marketing plan.

Experience or Training Required

  • Minimum of 1 year previous hotel experience required, Hilton experience highly desired.
  • Prefer at least 1 year of previous hotel sales experience.
  • High School Diploma or GED required. Bachelors degree in relevant field preferred.
  • Able to supervise and work interactively with co-workers.

LANGUAGE SKILLS: Ability to read, write, analyze, and clearly communicate goal and achievements, as well as problems and solutions, to hotel staff and upper management. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to build a strong and successful organization through leadership and teamwork.


About This Employer

The Estes Park Resort

1700 Big Thompson Avenue

Estes Park, CO 80517

Telephone (970) 577-6400

Reservations (800) 332-6867

Our Resort

The Estes Park Resort in Estes Park Colorado is a 54 room hotel and resort with a restaurant, Waterfront Grille featuring floor to ceiling windows overlooking Lake Estes.  Estes Park Resort is an elegant mountain getaway with all the comforts of home.  A natural gateway to the Rocky Mountains, our Estes Park hotel is a resting spot for outdoor enthusiasts who appreciate casual luxury as well as corporate travelers who prefer to leave their cubicle wall behind.