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Front Desk Agent

posted January 1, 2019

Fairfield Inn & Suites Tampa Brandon
Tampa, FL
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649131 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Fairfield Inn & Suites Tampa Brandon

10150 Palm River Road
Tampa, FL 33619

(813) 661-9719

107 Room Hotel

www.marriott.com

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Our Hotel

Travelers can stay at Fairfield Inn & Suites Tampa Brandon hotel and enjoy easy access from our I-75 location to Midflorida Credit Union Amphitheatre at the Fairgrounds and Ybor City. At our hotel in Brandon FL, guests will appreciate our perks unrivaled by other hotels in Brandon, including WiFi, easy access parking and hot breakfast served each morning in our modern lobby area. Business travel is simple with our 24-hour business center, and close proximity to downtown Tampa, Amelie Arena, Home of the Tampa Bay Lightning and events. Many popular attractions are just around the corner such as the Seminole Hard Rock Casino, Florida Aquarium, Port of Tampa, Cruise Port and much more. Sports complexes nearby Raymond James Stadium, and the USF Sundome. Major businesses nearby include Amazon, Grow Financial, USAA, Progressive, Ring Power, Mosaic, CitiGroup, J.P. Morgan, Walgreens and several government entities, close to MacDill AFB.