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Housekeeping Supervisor

posted June 18, 2018

National 4-H Council
Chevy Chase, MD
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214478 l

About This Job

Mission

4-H, the nation’s largest youth development organization, grows confident young people who are empowered for life today and prepared for career tomorrow. 4-H programs empower nearly six million young people across the U.S. through experiences that develop critical life skills. In the U.S., 4-H serves every county and parish through our network of 110 universities and more than 3000 local offices. 4-H is led by a unique private-public partnership of universities, federal and local government agencies, foundations and professional associations. National 4-H Council is the private sector, non-profit partner of the Cooperative Extension System and 4-H National Headquarters located at the National Institute of Food and Agriculture within the United States Department of Agriculture

Position Summary

The Housekeeping Supervisor will be responsible for directing a section of the Housekeeping staff to assure guest rooms are cleaned to exacting standards and will assist the Executive Housekeeper in supervising daily work activities to ensure clean, orderly, and attractive guestrooms, linen closets, and laundry area. Assign duties, inspect work, investigate complaints regarding housekeeping services and equipment, and take corrective action as required.

Responsibilities

  • Serve as supervisor of the housekeeping department staff responsible for the laundry and lodging room cleaning operations.
  • Create and distribute to staff daily room and laundry assignments by utilizing Opera Property Management System (OPMS) software.
  • Conduct orientation training and in-service training to explain policies, work procedures and demonstrate proper use and maintenance of equipment.
  • In close collaboration with the Executive Housekeeper be responsible for the performance management of housekeeping personnel.
  • Obtain a list of priority rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Monitor Housekeepers’ daily work activities and monitor progress.
  • Supervise work activities of floor personnel and inspect all assigned rooms to ensure clean, orderly, and attractive guest rooms. After final inspection change room status in Opera PMS from Vacant/Clean to Vacant/Inspected.
  • Coordinate work orders in assigned sections after completing a thorough inspection of Vacant/ Inspected Rooms.
  • In coordination with Executive Housekeeper check inventory stock to ensure adequate supplies.
  • Maintain key control of guest rooms.
  • Log items into the Lost and Found and respond to inquiries regarding lost items.
  • Perform cleaning duties in cases of emergency or shortage of staff.
  • Operate within OSHA (Occupational Safety & Health Act) standards and company safety policies.
  • Participate in the screening and interviewing of prospective housekeeping staff.
  • Responsible for staying up to date and having a thorough knowledge of \company policies and housekeeping best practices.
  • In conjunction with Executive Housekeeper order necessary supplies as well as monitor and submit timesheets for temporary outside contract personnel. Perform other assignments as necessary.

Qualifications 

  • High School diploma or GED.
  • Strong written and oral communication skills.
  • Two to three years of prior housekeeping supervisory experience
  • Proficiency in OPERA or other related hotel Property Management Systems.
  • Ability to perform at a high standard in a team-oriented environment.
  • Strong organizational skills and the ability to prioritize.

ADA Requirements

This job operates in a hotel and conference services environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Center Positions (Housekeeping Associates):

  • Must be able to lift 40 lbs.
  • Must be able to push heavy carts across carpeted hallways.
  • Bend up and down to clean floors and make beds.
  • Must be able to climb ladders to clean high surfaces.
  • Daily cleaning requires pushing a vacuum cleaner.
  • Adequate close vision to see that an area has been properly cleaned.

Travel Requirements: No travel required.

Career Ladder: This position typically has the following career ladder:

  • Housekeeping Lead
  • Executive Housekeeper

Compensation: $15.75- $18.50

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About This Employer

National 4-H Council

7100 Connecticut Avenue
Chevy Chase, MD 20815-4999

(800) 368-7432

246 Room Conference Center

4hcenter.org

About Us

National 4-H Youth Conference Center welcomes youth and leadership groups for overnight accommodations, meetings, events and Washington, D.C. tours. Perfect for groups visiting or planning a Washington, D.C. event, the hotel is a rare gem situated on 12 beautiful acres in the upscale neighborhood of Chevy Chase, Maryland. National 4-H Youth Conference Center is Washington, D.C.’s premier youth hotel and conference center, just minutes from D.C.’s museums and historic sites.

Designed as a center for youth development, National 4-H Youth Conference Center first opened their doors in 1959. Since then, the Center has continuously expanded and now features hotel rooms for 800+ guests, flexible meeting space and Clover Cafe, the hotel’s all-you-can-eat dining buffet.

We believe the event you’re organizing has the power to make a positive impact on youth. An experience like a trip to Washington, D.C. and an event at National 4-H Youth Conference Center will make life-long memories and develop engaged, proactive citizens and leaders.We hope to be your educational partner in the Washington, D.C. area.