Search 14,733 current hospitality jobs

Reservations Clerk

posted January 12, 2019

Hilton Beijing Wangfujing
Beijing, Dongcheng, China
602499 l

About This Job


Maximize room sales and revenue for the hotel. UP-selling belongs to highest priorities


Ensure a high level of product knowledge of the hotel and the local area.


Performs duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, telexes etc.


Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel. Liaise and follow up with support departments.


Quality of reservations belongs to top priorities.


Develop and maintain a high level of communication with all major sources of business and advise Reservation Manager of feedback where necessary.


Ensure a high level of customer service is consistently maintained.


Advise Reservations Manager of any changes or trends relating to business.


Ensure all refused business is recorded with reason for refusal.


Ensure that all correspondence has been filed accordingly, with correct and up-dated information.


Adhere to all company credit policies to ensure that all revenue expected will be received.



Specific Job Knowledge, Skill and Ability工作技能技巧要求:

Computer skills 电脑技能/Communication skills交流沟通能力/English language skills英语技能

Required Qualifications必要的资历要求:

University and above in Hotel & Catering Management Certificates酒店经营管理专业证书



About This Employer

Hilton Beijing Wangfujing

8 Wangfujing East Street
Beijing, Dongcheng


255 Room Hotel

Follow us:

Managed by

At A Glance

After a busy day in Beijing, unwind at the Hilton Beijing Wangfujing hotel. Savor cocktails at Flames bar or sip coffee at The Library. Indulge in Chinese cuisine at Chynna restaurant or international favorites and Asian fusion at Vasco’s restaurant. Relax with a massage at the spa, reinvigorate with a workout at the fitness center or plunge into the glass-encased rooftop pool. Choose from a variety of flexible meeting rooms accommodating up to 200 guests. The hotel boasts a modern business center and offers WiFi throughout.

Our rooms feature an open plan with a 42-inch LCD TV in the living room, iPod docking station, three phones, television in the bathroom with a walk-in rain shower and a spacious walk-in closet. Upgrade to a suite or executive room for more space and amenities.

  • Award-winning hotel in downtown Beijing
  • Set in Wangfujing shopping district
  • Two restaurants, bar, café and wine cellar
  • Fitness center, spa and indoor rooftop pool
  • Business center and in-room WiFi