Search 14,733 current hospitality jobs

Reservations Clerk

posted January 12, 2019

Hilton Beijing Wangfujing
Beijing, Dongcheng, China
Apply
602499 l

About This Job

Description

Maximize room sales and revenue for the hotel. UP-selling belongs to highest priorities

最大化酒店的客房销售和收益,尽量升级销售从而为酒店创造更多的收益。

Ensure a high level of product knowledge of the hotel and the local area.

确保熟练掌握本酒店和本区域其它酒店的相关信息。

Performs duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, telexes etc.

承担文书工作,包括处理信件,传递相关文件,发送传真和接打电话等等。

Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel. Liaise and follow up with support departments.

时刻保持敏锐的商业眼光,抓住一切销售机会。保持与其它相关部门的密切联系。

Quality of reservations belongs to top priorities.

时刻注重预定服务和工作的质量。

Develop and maintain a high level of communication with all major sources of business and advise Reservation Manager of feedback where necessary.

时刻保持与业务相关领域的密切交流,在必要情况下向预定部经理反馈相关信息。

Ensure a high level of customer service is consistently maintained.

始终确保高质量的客户预定服务。

Advise Reservations Manager of any changes or trends relating to business.

及时通知预定部经理业务相关的任何变更或可能情况。

Ensure all refused business is recorded with reason for refusal.

及时记录任何被拒绝的预定的拒绝理由等相关信息。

Ensure that all correspondence has been filed accordingly, with correct and up-dated information.

确保及时正确归档各类信件和文档,及时更新文档相关信息。

Adhere to all company credit policies to ensure that all revenue expected will be received.

严格遵守公司所有的信贷政策,确保所有预期的收益可以及时入帐。

Requirements

Specific Job Knowledge, Skill and Ability工作技能技巧要求:

Computer skills 电脑技能/Communication skills交流沟通能力/English language skills英语技能

Required Qualifications必要的资历要求:

University and above in Hotel & Catering Management Certificates酒店经营管理专业证书


EOE/AA/Disabled/Veterans

Apply

About This Employer

Hilton Beijing Wangfujing

8 Wangfujing East Street
Beijing, Dongcheng
China

+86-10-58128888

255 Room Hotel

www3.hilton.com

Follow us:

Managed by

At A Glance

After a busy day in Beijing, unwind at the Hilton Beijing Wangfujing hotel. Savor cocktails at Flames bar or sip coffee at The Library. Indulge in Chinese cuisine at Chynna restaurant or international favorites and Asian fusion at Vasco’s restaurant. Relax with a massage at the spa, reinvigorate with a workout at the fitness center or plunge into the glass-encased rooftop pool. Choose from a variety of flexible meeting rooms accommodating up to 200 guests. The hotel boasts a modern business center and offers WiFi throughout.

Our rooms feature an open plan with a 42-inch LCD TV in the living room, iPod docking station, three phones, television in the bathroom with a walk-in rain shower and a spacious walk-in closet. Upgrade to a suite or executive room for more space and amenities.

  • Award-winning hotel in downtown Beijing
  • Set in Wangfujing shopping district
  • Two restaurants, bar, café and wine cellar
  • Fitness center, spa and indoor rooftop pool
  • Business center and in-room WiFi