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Front Desk Agent Part-Time

posted April 13, 2019

Hilton Garden Inn South Bend
South Bend, IN
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703004 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hilton Garden Inn South Bend

53995 Indiana State Route 933
South Bend, IN 46637

(574) 232-7700

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At A Glance

The Hilton Garden Inn South Bend hotel in Indiana is located on the campus of Saint Mary's College and adjacent to the University of Notre Dame. Access to downtown is easy from this South Bend hotel, which is conveniently situated off Indiana Interstate 80-90 at Exit 77.

Guests can stay at this hotel in South Bend while visiting one of the United States’ renowned institutions of higher learning and one-of-a-kind attractions such as the College Football Hall of Fame and the Studebaker National Museum. They can also take a guided tour of the University of Notre Dame and the breathtaking Basilica of the Sacred Heart.