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Restaurant Server

posted November 5, 2019

InterContinental Kansas City at the Plaza
Kansas City, MO
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740731 l

About This Job

You'll like working here

The Procaccianti Group (TPG) currently owns and/or operates 64 hotels in 24 states and employs approximately 8,000+ people from coast to coast with 120 professionals based at the corporate headquarters in Rhode Island.

TPG is seeking energetic, service-oriented individuals to participate in the strong growth that we are experiencing. With 50 years of real estate and hospitality management, our available positions are as diverse as our business ventures. TPG offers a wide variety of managerial and entry level positions with a competitive/attractive salary, 401k & benefits.

What you will be doing

  • Check station before, during and after shift for proper set-up and cleanliness.
  • Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
  • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
  • When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Market and serve upon request any dessert items or specialty coffees.
  • Operate the Point of Sale procedures to pre-check order and close out the check.
  • Present the check to guest promptly.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Requirements

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, service ware and menu items.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
  • Ability to operate beverage and toast equipment.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.
  • Food handler's and liquor card required.

Compensation: 4.30

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About This Employer

InterContinental Kansas City at the Plaza

401 Ward Parkway
Kansas City, MO 64112

(816) 756-1500

371 Room Hotel

www.kansascityic.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

InterContinental Kansas City at the Plaza (proud recipient of the 2017 TripAdvisor Certificate of Excellence) is an iconic 371-room hotel located on the corner of one of Kansas City’s most stylish and historic shopping (boutique and otherwise), dining and entertainment districts, the Country Club Plaza. The Plaza is fifteen blocks of Seville-inspired architecture and site of quiet courtyards, stunning sculptures and remarkable annual festivals.

Since its opening as the independent Alameda Plaza Hotel in 1972, the award-winning InterContinental Kansas City at the Plaza has established itself as a modern landmark in what is known as the City of Fountains. And enjoyed the company of tens of thousands of happy guests.

What they like best are...
  • Spectacular Country Club Plaza location
  • Proximity to area attractions, shopping, dining and more
  • Total hotel renovation, completed in June, 2017
  • Friendly, personable hotel associates
  • Warm, first-class service scores that exceed IHG brand average
  • Guest room/suite private balconies
  • Outstanding concierge floor experience/lounge
  • 29,000 square feet of beautifully designed event spaces, including an awesome Rooftop Ballroom with the best views of the Country Club Plaza
  • Brand new signature restaurant – American Slang Modern Brasserie
  • On-site fitness center and outdoor pool, sundeck

InterContinental Kansas City is widely recognized and acknowledged for its distinctive excellence, old world charm and well-appointed, beautiful design. It is the ideal lodging destination for a romantic getaway, weekend escape, family vacation spot, dream wedding, productive business meeting or individual business travel.