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posted January 6, 2019

Hilton Franklin Cool Springs
Franklin, TN
662324 l

About This Job

Immediate Supervisor:

Restaurant Manager

Job Summary:

Provide sales and services of Food & Beverage items to guests.  Presents guests with bill and accepts payment for items consumed.

Essential Job Functions:

  • Learn and focus on all aspects of service standards
  • Full knowledge of all food and beverage offerings, including mix drinks
  • Review any changes to menu and/or specials
  • Greet guests
  • Bus tables as necessary
  • Independent cashier
  • Prepare and/or deliver guest’s beverage order
  • Promptly deliver guest’s food and beverage order ensuring quality and accuracy
  • Attend to guest during their entire dining experience
  • Maintain cleanliness and organization of restaurant and lounge area
  • Complete all required side work
  • Follow all Chartwell Hospitality safety policies and procedures
  • Comply with local and state liquor laws
  • Strictly comply with checking identification on all guests prior to serving alcoholic beverages
  • Maintain appearance standards as outlined in handbook
  • Other duties as directed by management

Necessary Skills and Attributes:

  • Excellent verbal skills with reasonable ability to communicate in English
  • Guest relation skills
  • Works well under pressure
  • Excellent hygiene habits
  • Must be able to work all shifts, weekends, holidays, and special events as needed

Formal Education:

  • Ability to speak, read, and write English
  • High School diploma or equivalent preferred

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.


About This Employer

Hilton Franklin Cool Springs

601 Corporate Centre Drive
Franklin, TN 37067

(615) 771-1995

244 Room Hotel

Opening September 2018

The Hilton Franklin Cool Springs is located in the heart of Cool Springs within walking distance of several restaurants and retail shops.

Offering guest rooms with gorgeous views of Williamson County, 6,250 square feet of flexible meeting space and an on site restaurant and bar, Härth, we are the ideal location for business and leisure travelers alike.

Our Restaurant

At Härth, you'll find that we offer American fare specializing in artisan flatbreads. Join us for a relaxing meal with exceptional service.

At Härth Lounge, we proudly offer Starbucks coffee, cocktails and small plates in addition to our artisan flatbreads.

About the Area

Franklin, Tennessee is a vibrant blend of historic preservation and modern sophistication. Just 12 miles south of Nashville, you will find an oasis of Southern hospitality with award-winning shopping, dining and attractions.

Our hotel is located closest to the BNA Airport.