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Information Technology Manager

posted August 15, 2018

Hilton Des Moines Downtown
Des Moines, IA
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641173 l

About This Job

Description

Responsible for Information Technology issues products and services across multiple sites. This includes design, implementation and adherence to strategic IT direction, hardware, software, staffing, maintenance, network enhancement and property support.



What will I be doing?

  • Coordinates design and implementation with Area Director Technology Services to ensure alignment with area/cluster objectives and corporate strategic IT direction.
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Performs his/her duties as Hilton Technology Network Administrator in compliance with HHC Standards.
  • Coordinates upgrades and maintains the directory structure on network servers.
  • Monitors, Diagnoses and adjusts performance on LAN and network servers.
  • Manages shared technology resources.
  • Insures standard LAN backup and archiving procedures on network servers.
  • Insures periodic preventative maintenance on machines to ensure their reliability and availability.
  • Sites specific essential functions & supportive functions.
  • Works closely with property management to ensure smooth running of the network and assist in helping to maintain the site systems.
  • Manages/directs hardware, software, and network setup and installation, ensuring compliance with HTN standards and certification process, including acceptance testing and providing direction to outside installation resources.


Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.



Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.



Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About This Employer

Hilton Des Moines Downtown

435 Park Street
Des Moines, IA 50309

(515) 241-1456

330 Room Hotel

www3.hilton.com

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Welcome to Hilton Des Moines Downtown, a bright and modern hotel in step with the tech-centric area. Part of the Des Moines Skywalk system, the hotel is connected to the Iowa Events Center – perfect for convention attendees – and offers quick access to offices, local dining and Des Moines attractions. We have plenty of conveniences for your stay, including a signature restaurant, indoor pool, fitness center, and 14,000 sq. ft. of stylish event space.

  • Connected to Iowa Events Center and Des Moines Skywalk
  • Blocks from I-235 and just 5 miles from DSM Airport
  • 330 guest rooms, including suites and executive suites
  • Restaurant and bar, room service, and 24-hour snack shop
  • Heated indoor pool and complimentary fitness center
  • Event space for 400 guests, including a 10,000 sq. ft. ballroom