Search 16,253 current hospitality jobs

Front Desk Associate

posted August 28, 2018

Aloft and Element Lexington
Lexington, MA
Join our all star front desk team at the Aloft or Element Lexington
180627 l

About This Job

The Aloft and Element Lexington is currently looking for the newest member of its All-Star Team! We want to create an environment in which our guests and associates can thrive and, as such, are looking for an individual who:

  • is energetic, motivated individual who can deliver exemplary customer service to each and every guest!
  • is able clearly communicate with every hotel department to ensure that all guests needs are met and expectations are exceeded!
  • is willing to develop his/her knowledge of the hotel’s operating procedures as well as the local area!
  • is looking to gain more experience in the hospitality industry by working closely with the General Manager and Assistant General Manager to properly care for the hotel, the guests and the associates!
  • is able to promote the Marriott Rewards Program to drive customer loyalty!
  • is a U.S. citizen, permanent resident, or authorized to work in the U.S. and currently resides in the Boston / Cambridge / Lexington metro area.

The successful candidate will:

  • possess a sincere desire to help people.
  • maintain a professional and well-groomed appearance.
  • be able to stand and walk for extended periods.
  • have excellent English speaking/communication skills.
  • be able to work a variety of shifts including evenings (3pm-11pm), weekends, and holidays.
  • possess great communication skills and be a good listener.
  • have the ability to respond quickly to changing needs of hotel guests and hotel staff.
  • be computer literate.
  • have previous hotel experience and knowledge of hotel Front Office software (Lightspeed, Galaxy), which is a plus.

Compensation: 14.00


About This Employer

Aloft and Element Lexington

727 Marrett Road
Lexington, MA 02421

(781) 761-1700

259 Room Hotel

Managed by

Welcome to our Dual Branded Property! 

The Aloft and Element Lexington is a 249-room, twin-hotel complex in a historic Boston suburb: the Aloft and Element hotels are contemporary parts of the Starwood / Marriott brands. Our property is located a quick 20-minute drive from downtown Boston. We’re also T-accessible: Bus # 76 drops off and picks up in front of our property (the Marrett Rd opposite Forbes Rd stop) and travels directly to / from Alewife (last station on the red line).


arrive & explore: what's nearby

Loft-inspired modern style shakes up a historic Boston suburb at Aloft Lexington! Explore revolutionary battlegrounds and quaint New England towns, or get down to business nearby. Dash into downtown Boston in just 20 minutes to work or play.

stay & play: public spaces

Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access!

rest & refresh: Aloft rooms

Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized showerhead, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.


A place to explore

Surrounded by rich colonial history and the vibrant business community of one of Boston’s most charming suburbs, Element Lexington is just 20 minutes from downtown Boston and within easy reach of its cultural, entertainment, and sporting venues.

A place to thrive(SM)

Maintain your balance. Our state-of-the-art fitness center, refreshing pool, and healthy food options all help you be at your best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.

A place to make your own

Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly® Bed, and more, all thoughtfully arranged to rejuvenate you for work or play.