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Training Officer培训文员

posted October 19, 2019

Doubletree by Hilton Anhui Suzhou
Suzhou City, China
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446664 l

About This Job

Description

A Training Officer is responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.


What will it be like to work for a Hilton Worldwide Brand?


Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.



Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.



At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!


Requirements

What will I be doing?

As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide quality training to internal customers
  • Assist in coordinating and administering Vocational Qualification
  • Adhere to in-house training plan
  • Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager
  • Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
  • Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
  • Ensure new employees have received departmental and legal training
  • Hold monthly Departmental meetings with trainers to ensure training needs are being covered
What are we looking for?

A Training Officer serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in HR/training
  • Positive attitude
  • Good communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • CIPD qualified
  • Knowledge of hospitality


EOE/AA/Disabled/Veterans

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About This Employer

Doubletree by Hilton Anhui Suzhou

No. 828 Fuxiao Avenue
Suzhou City, 234000
China

+86-557-6681999

301 Room Hotel

doubletree3.hilton.com

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At A Glance

Set in the Bianhe New Developing Zone, in the beautiful Delta area of Suzhou City, the Double Tree by Hilton Hotel Anhui – Suzhou looks out onto where the Bianhe and Tuohe rivers join and is near the leafy Delta Park. The Municipal Government is just a 5 minute drive away and the restaurants, shops and entertainment of downtown Suzhou are just 10 minutes from our Suzhou hotel. Guests can enjoy great connectivity via the High-Speed Railway Station, just 40 minutes away and Xuzhou Guanyin Airport, a 90 minute drive from the hotel. Our friendly staff look forward to welcoming you with our signature warm DoubleTree by Hilton chocolate chip cookie when you check-in.