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Front Desk Agent

posted March 26, 2019

Staybridge Suites Tysons-McLean
McLean, VA
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630898 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Staybridge Suites Tysons-McLean

6845 Old Dominion Drive
McLean, VA 22101

(703) 448-5400

143 Room Extended Stay

www.ihg.com

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Our Hotel

Located off Route-123 and two miles from George Washington Memorial Parkway in the heart of McLean, VA, the Staybridge Suites® Tysons McLean Hotel is a short drive from Washington, DC. The hotel is situated with easy access to major businesses and top attractions, making it ideal for business and leisure travelers alike.

In addition to being close to I-95 and I-495, the hotel is located just 16 miles from Dulles International Airport (IAD). The hotel's surrounding area includes businesses like: Capital One, Northrop Grumman, BAE Systems, Mitre, Booz Allen Hamilton, PriceWaterhouse Coopers, Bechtel, Wells Fargo, NADA Headquarters, Deloitte, Intelsat, Splunk, MARS and more. The hotel's guests are just 10 miles from the capital.

The hotel is also great for leisure travelers. The Washington, DC area provides entertainment by way of monuments, memorials and museums, including the Iwo Jima Memorial in Arlington. 

The hotel's amenities make extended stay travelers feel at ease. Complimentary, 24-hour laundry facilities are available, as well as Fitness Center where guests work out for free. A seasonal outdoor swimming pool, fire pit, and patio complete with barbecue grills are great for relaxing.