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Complex Sales Manager

posted August 30, 2018

Aloft and Element Lexington
Lexington, MA
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We are looking for a self-motivated Sales Manager for the Aloft and Element hotels in Lexington, MA
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About This Job

We are looking for self-motivated sales manager for the Aloft & Element hotels in Lexington. The role of the Sales Manager is essential to the success of the hotels. Developing and continually prospecting relationships with key corporate businesses, social clients, and travel industry accounts to maintain and increase our market share would be the main priority. Finding and booking group business is also a primary focus for this position. His/her sales ability must positively affect the growth and ultimately the success of the hotel.

Core Work Activities 

Build Successful Relationships that Generate Sales Opportunities
  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
Manage Sales Activities
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Provide Exceptional Customer Service
  • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow share of the account.
  • Executes and supports the company’s customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
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About This Employer

Aloft and Element Lexington

727 Marrett Road
Lexington, MA 02421

(781) 761-1700

259 Room Hotel

www.starwoodhotels.com

Managed by

Welcome to our Dual Branded Property! 

The Aloft and Element Lexington is a 249-room, twin-hotel complex in a historic Boston suburb: the Aloft and Element hotels are contemporary parts of the Starwood / Marriott brands. Our property is located a quick 20-minute drive from downtown Boston. We’re also T-accessible: Bus # 76 drops off and picks up in front of our property (the Marrett Rd opposite Forbes Rd stop) and travels directly to / from Alewife (last station on the red line).

aloft

arrive & explore: what's nearby

Loft-inspired modern style shakes up a historic Boston suburb at Aloft Lexington! Explore revolutionary battlegrounds and quaint New England towns, or get down to business nearby. Dash into downtown Boston in just 20 minutes to work or play.

stay & play: public spaces

Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access!

rest & refresh: Aloft rooms

Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized showerhead, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.

element

A place to explore

Surrounded by rich colonial history and the vibrant business community of one of Boston’s most charming suburbs, Element Lexington is just 20 minutes from downtown Boston and within easy reach of its cultural, entertainment, and sporting venues.

A place to thrive(SM)

Maintain your balance. Our state-of-the-art fitness center, refreshing pool, and healthy food options all help you be at your best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.

A place to make your own

Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly® Bed, and more, all thoughtfully arranged to rejuvenate you for work or play.