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Housekeeper

posted July 9, 2019

Homewood Suites by Hilton Macon-North
Macon, GA
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Looking for hard workers with a friendly smile! Great benefits!
638202 l

About This Job

The purpose of this job is to clean guest rooms and bath in accordance with company standards for quantity, cleanliness, guest satisfaction, and safety and security.  Responsible for the cleanliness and arrangement of supplies in guest rooms.

Essential Functions:

  • Provide the highest quality of service to the guest at all times.
  • Stock supply cart and use the amount of supplies that are in accordance with standards.
  • Using correct chemicals provided, clean guest rooms, which includes but is not limited to striping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures, and vacuuming.
  • Sanitize all glassware and ice buckets as in accordance to state and local health department standards.
  • Clean guest baths, which includes but is not limited to cleaning bath fixtures, commodes, floors, wall and mirrors.
  • Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance to standards.
  • Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control or replacing light bulbs. Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.
  • Inspect rooms and baths to assure quality standards have been achieved.
  • After cleaning each room and bath, report room status in accordance with hotel procedures.
  • Achieve productivity and quality standards for cleaning rooms and baths.
  • After cleaning rooms and baths, store cart and supplies, and empty trash in accordance with hotel procedures.
  • Report any discrepancies to the Housekeeping Manager.
  • Be able to lift and carry 30lbs.; push and pull 60 lbs.
  • Be available to work a varied scheduled of hours worked and days off.
  • Assist other employees in various assignments such as cleaning, stocking supplies or assisting in laundry.
  • Other duties as assigned, of which the employee is capable of performing.

 

Guest Satisfaction

  • Announce presence and enter guest rooms in accordance with standards and procedures.
  • Smile, acknowledge and greet guest in rooms and/or in passing in hallways and other public areas.
  • Respond to guest’s request for additional supplies such as extra towels, iron board, etc.
     

Safety and Security

  • Perform work duties in accordance with safety and security policies and procedures.
  • Perform work duties in accordance with regulations such as OSHA, HAZCOM, and Blood Borne Pathogens.
  • Report and store lost and found items in accordance with hotel procedures.

 

Requirements:

  • Ability to speak, read, write and understand the English language
  • Basic reading, writing and math skills
  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment
  • Commitment to exceptional guest service
  • Great positive attitude
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About This Employer

Homewood Suites by Hilton Macon-North

1514 Bass Road
Macon, GA 31210

(478) 477-9776

Managed by

Find Southern Hospitality at our hotel in Macon, GA.

In the heart of Georgia sits the Homewood Suites by Hilton® Macon-North, located five miles north of historic downtown Macon. Our award-winning, all-suite hotel in Macon, GA provides easy access to I-75 and is within walking distance of restaurants and an outdoor mall.

Visit the home of music greats such as Little Richard, Otis Redding, Chuck Leavell and the Allman Brothers from the comfort of our hotel in Macon, GA. Our extended-stay hotel is close to corporations, health and educational facilities including Armstrong, Mercer University and Georgia Lottery. Visit the shops at River Crossing, the Museum of Arts & Science and the Harriet Tubman Museum.

Feel at home in a one or two-bedroom Macon hotel suites with separate living and sleeping areas. Contact friends using complimentary WiFi access. Prepare your favorite dish in the fully equipped kitchen that features granite countertops with a full-sized refrigerator, microwave, dishwasher and two-burner stove.

Start your morning with a complimentary hot full breakfast and unwind with our complimentary evening social* Monday through Thursday. Macon area restaurants serve American and Italian dishes.

Meet with business associates in our 800 sq. ft. Macon meeting room. Keep up with tasks by using business center amenities, including A/V equipment rental, printing and faxing. Work out in the fitness room or take a dip in the outdoor pool.