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Outlet Supervisor

posted August 10, 2019

Graduate Annapolis
Annapolis, MD
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Be a part of the newest independent boutique hotel in Annapolis!
699266 l

About This Job

Job overview

Assist the Food & Beverage department in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

What you will be doing

  • Monitor servers and busperson adherence to all service standards.
  • Supervise service of guests, being watchful of signals from guests in need of service.
  • Assist manager to establish and monitor sidework duty completion.
  • Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
  • Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
  • Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
  • Communicate daily with restaurant manager with regard to special events, house counts, etc.
  • Assist Food and Beverage Manager in conducting menu classes and taste panels.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Experience, Skills, and Knowledge

  • High School Diploma or equivalent required.
  • Three meal restaurant experience.  Hotel food and beverage experience preferred
  • Ability to work a flexile schedule including weekends and holidays
  • Ability to use point of sale.
  • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.
  • Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations.
  • Command of the English language both written and verbal.
Collegiate Hotel Group  is an Equal Opportunity Employer.

M/F/D/V

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About This Employer

Graduate Annapolis

126 West Street
Annapolis, MD 21401

(410) 263-7777

215 Room Hotel

www.graduatehotels.com

Our Hotel

Our hotel rooms are ready for a night like you’ve never had before, where little moments of surprise and discovery will meet you down every corridor and around each corner, including Malin + Goetz amenities and complimentary Wi-Fi. Be prepared to be inspired.

Just a short stroll from the U.S. Naval Academy, St. John’s College and Chesapeake Bay, our hotel is located in the heart of the Annapolis Arts District. Guest rooms celebrate bayside style, Navy pomp and campus lore. Gather your crew for a cappuccino at Poindexter Coffee or enjoy fresh coastal eats and cocktails at Camp Severn Shore.

Just a short walk from the campuses of the U.S. Naval Academy and St. John’s College, Graduate Annapolis is the ideal location for your next event. With nearly 20,000 square feet of flexible event space, we offer a variety of distinct settings to host groups of up to 500 guests.

Savor the carefree spirit of summer at our restaurant Camp Severn Shore, with coastal bites and throwback drinks. Morning or late night, Poindexter Coffee serves up our signature breakfast sandwiches and café favorites alongside caffeinated creations.