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General Manager

posted September 14, 2018

Hyatt Place South Bend/Mishawaka
Mishawaka, IN
Competitive Salary with 30% bonus potential
670432 l

About This Job

First Hospitality Group seeks a positive, service-oriented, energetic and self-motivated General Manager to join our exceptional team.  

The General Manager will report to the Regional Director of Operations and is responsible for overseeing the operational functions for the hotel to include Front Office, Housekeeping, Breakfast Room, Maintenance and Night Audit. The position also oversees all the sales efforts for the hotel and addresses all daily guest and associate concerns in the hotel.

The primary function is to run a smooth and profitable operation, to serve as key point-person for guests and associates, and to ensure that the utmost service and hospitality standards are maintained.

Job Requirements:             

  • Previous hotel GM experience (Marriott brand experience preferred)
  • Background in reservations sales, yield and revenue management
  • Must have strong diplomacy and communication skills, with the ability to build effective relationships with senior managers, team members and guests
  • This position requires a flexible schedule. Candidates must be willing to work nights including weekends and holidays
  • Ideal candidate will possess exceptional organizational skills, including effective task delegation, time management and the ability to manage multiple priorities in a fast-paced environment
  • Strong skills for analysis and problem-solving
  • Effective leadership skills with the ability to hire, train, coach, guide, reward and develop staff, with emphasis on continuous improvement in guest service quality
  • Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Ability to bend, push, pull and lift up to 15 lbs.
  • College Degree required; B.S. or B.A. Degree preferred or equivalent combination of education and experience.

First Hospitality Group seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. FHG fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.


About This Employer

Hyatt Place South Bend/Mishawaka

215 West Day Road
Mishawaka, IN 46545

(574) 258-7777

121 Room Hotel

A popular South Bend Hotel

The Hyatt Place South Bend/Mishawaka, Indiana hotel is ideally situated minutes from one of the most popular area landmarks, the University of Notre Dame.  Our South Bend hotel's close proximity to the University makes it easy to catch a football game at Notre Dame Stadium or attend one of the many hosted seminars.  During your visit to South Bend Indiana enjoy shopping at the University Park Mall and a sampling of over 10 restaurants within half a mile of the Hyatt Place hotel.
Excellent service combined with the conveniences of home make Hyatt Place a popular choice among local hotels. Enjoy complimentary hot breakfast served daily and stay connected with free wifi throughout the hotel. Order freshly prepared meals or sip your favorite specialty coffee beverage 24/7 in our Gallery.
Nearby attractions include the Studebaker Museum, the Morris Performing Arts Center, Healthworks Kids’ Museum and the Snite Museum of Art.  For sports enthusiasts, our South Bend hotel is accessible to the Ice Box and Compton Ice Arenas home to a variety of hockey tournaments.  The Hyatt Place South Bend/Mishawaka is also within close proximity to Saint Mary’s College and Bethel College.  Business travelers appreciate our central location to top businesses including Edison Lakes Corporate Park, Bayer Corporation, Liberty Mutual, Northwestern Mutual, AM General, and St. Joe’s Medical Center.