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Housekeeper Part-Time

posted January 15, 2019

Holiday Inn Hartford East
East Hartford, CT
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646354 l

About This Job

What you will be doing

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Receive room assignments, priority room requests, keys and supplies from Housekeeping management.  Review room assignments, retrieve and stock caddie/cart to ensure all supplies, linen and amenities are available to properly clean guest rooms.  Review list for any special requests.   Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift.
  • Clean and stock guest rooms with appropriate supplies in accordance with policies, procedures and brand standards.  Change linens and towels, make beds, scrub bathroom, vacuum, mop, dust, wash windows, mirrors and walls, remove trash, place amenities, etc.  Perform quality check on the television, telephone, heating/air conditioning, and lights.
  • Appropriate and proper use of cleaning equipment and supplies.
  • Respond to and resolve housekeeping requests and complaints by guests.
  • Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
  • Prompt turn in to housekeeping management of all articles left in guest rooms after checkout for entry into Lost and Found.
  • Perform duties of Lobby Attendant, Turndown Attendant or Laundry Attendant as assigned.
  • On time and at work when scheduled and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective action may be taken.
  • Comply with policies and procedures.  Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager / supervisor before leaving work area for any reason.
  • Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.
  • Any other tasks / duties as requested by management.

Requirements

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience: 

  • High school education or related experience. 
  • Familiarity with hospitality industry practices preferred.

Skills and Abilities:

  • Ability to understand and provide friendly guest service. 
  • Ability to understand and comply with proper cleaning techniques, procedures and brand standards.   
  • Ability to operate a vacuum, mop and properly use cleaning equipment and supplies. 
  • Ability to timely complete assigned rooms, organize housekeeping cart, identify and investigate issues and resolve basic matters. 
  • Ability to follow an appropriate course of action based on policies and procedures. 
  • Ability to operate a clock radio, lamp, coffee maker, phone, TV and other guest room equipment. 
  • Attention to details with good organizational and efficient time management skills.

Other:

  • Consistent professional attitude and behavior with effective listening and communication skills. 
  • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. 
  • Ability to satisfy the legal requirements for employment within the jurisdiction.

 

 

Compensation: TBD

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About This Employer

Holiday Inn Hartford East

100 East River Drive
East Hartford, CT 06108

(860) 528-9703

215 Room Hotel

www.ihg.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

The Holiday Inn located in East Hartford, CT is tucked into an upscale corporate office park and within walking distance to Downtown Hartford. We're easily accessible from Interstates 91 and 84, only 12 miles from Bradley International Airport (BDL). Guests can unwind with a workout in our expanded 24-hour fitness facility or with a few laps in our indoor heated pool. Guests can bring friends and colleagues together at the newly renovated restaurant and our lounge. We are ready to host events and our convention and banquet staff can help plan the menu and transform our newly renovated 9,000 sq ft into a memorable location for a meeting, conference, or celebration. 

We are conveniently located 2.4 miles from the famous Rentschler Field, home of the UCONN Huskies and near businesses, like Travelers Insurance, United Health Group, Aetna and many others. In addition, this smoke free East Hartford hotel is equipped with a 24-hour business center. We know that business travelers appreciate being able to work on the go, which is why we offer complimentary wireless high-speed internet access and voicemail in every room. We also have a convenient work station set up in our restaurant with ample plug-ins and space to work while enjoying a meal.