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Houseman/Shuttle Driver

posted October 18, 2018

Hyatt Place Ann Arbor
Ann Arbor, MI
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Hourly wages + Tips!
675473 l

About This Job

Position Summary:

Seeking a positive, service-oriented, energetic and self-motivated House Person to join our team. The House Person will work closely with the Housekeeping and Front Desk teams. This position will clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.  

The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver.  The hospitality industry is unique in that it requires commitment 24 hours a day.  Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.

Responsibilities include but are not limited to: 

  • Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
  • Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
  • Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
  • Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
  • Vacuum rooms, public areas and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas.
  • Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
  • Secure and maintain custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
  • Driving 11 passenger shuttle van around the Ann Arbor area when requested
  • Providing excellent customer service when interacting with guests
  • Maintaining the shuttle van's cleanliness

 

Job Requirements:

                     

  • Ability to walk and stand for hours at a time
  • Ability to bend, push, pull and lift items up to 35 lbs.
  • Must have valid driver's license with no restrictions
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
  • Prefer Hotel Housekeeping experience.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • High school or equivalent education required. 
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About This Employer

Hyatt Place Ann Arbor

3233 South State Street
Ann Arbor, MI 48108

(734) 995-1234

142 Room Hotel

annarbor.place.hyatt.com

Minutes from the University of Michigan

The brand new Hyatt Place Ann Arbor is NOW OPEN! Ann Arbor offers the charm of a small town packed with all of the attractions of a big city. Take part in Ann Arbor tradition with a football game at Michigan Stadium (Go Blue!), or peruse the picturesque Kerrytown Market & Shops in the historic Market District. With a stay at Hyatt Place Ann Arbor—on State Street, right off I-94—you’re a short drive from the University of Michigan and the must-sees that come from being near campus—think galleries, restaurants, shows, museums, events, and more.