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Front Desk Agent

posted April 17, 2019

InterContinental Minneapolis-St. Paul Airport
Minneapolis, MN
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669542 l

About This Job

Position Information:
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; thank guests with genuine appreciation.

Qualifications:
• Prior cash handling experience necessary.
• High School diploma or equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently. 

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About This Employer

InterContinental Minneapolis-St. Paul Airport

5005 Glumack Drive
Minneapolis, MN 55450

(612) 725-0500

291 Room Hotel

www.ihg.com

Managed by

Our Hotel

Dynamically-designed as the ultimate destination for both leisure and business, and enviably the only hotel connected to the airport, this stunning, brand-new property is also seamlessly accessed by direct road with dedicated parking or light rail. Relax in sophisticated guest rooms and luxury spa, dine in 3 outstanding restaurants or host an event in 25,000 sf of meeting space, all conveniently located only 20 minutes to the downtowns of Minneapolis or St. Paul and 5 minutes to Mall of America.