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Surveillance Shift Manager

posted February 18, 2019

Resorts World Catskills
Monticello, NY
628586 l

About This Job

Position Overview:

The Surveillance Shift manager is responsible for the management of employees and daily tasks within certain shifts of the surveillance department to ensure overall compliance and secure and protect Company assets.

Essential Functions:

  •  Creates schedules to meet staffing objectives and overall coverage required by gaming regulations
  • Responsible for completing and reaching daily operations and department goals set by the company
  • Ensure all employees are adhering to company policies and procedures
  • Knowledge of and enforcement of all gaming laws and regulations
  • Conduct, supervise and prepare reports relating to any incident that is reported
  • Advise and implement any and all changes passed down from director
  • Ensure effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.


    • 2+ years’ experience in the casino surveillance field
    • 2+ years of management/supervisory experience in the gaming industry required


  • High school diploma or equivalent experience preferred
  • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
  • Must have computer knowledge
  • Knowledge of all table games preferred
  • Knowledge of casino operations and gaming operations required

About This Employer

Resorts World Catskills

888 Resorts World Drive
Monticello, NY 12701

332 Room Casino

About Resorts World Catskills

Resorts World Catskills is New York’s newest casino- resort with the closest proximity to Manhattan.

Nestled among the beauty of the Catskill Mountains, Resorts World Catskills offers an unmatched experience in excitement, entertainment, and luxury.

And that’s just the beginning. Every time you visit, you will find another reason to come back to Resorts World Catskills.

Resorts World Catskills provides unparalleled gaming like no other in the region, featuring 100,000 square feet of gaming action including 150 live Las-Vegas style table games, 2,150 state-of-the-art slot machines, a poker room and private gaming salons.

Our 5-diamond designed suites at Resorts World Catskills exude luxury across every perfectly designed inch of your living space.

Treat your body and your mind at the Crystal Life Spa. Here our guests can experience the otherworldly serenity that a mountain setting can bring.