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Bell Person (Flexible)

posted March 8, 2019

Crowne Plaza Orlando Universal
Orlando, FL
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738398 l

About This Job

You have a sunny, helpful nature. You’re happiest on the move, ever alert to what needs doing. Talking with people from all over energizes you. And with a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. Interstate’s Bell Staff position may be a great way for you to earn your potential.

As Bell Staff, you will

  • Provide the pivotal first impression, setting the tone for the guest experience.
  • Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
  • Respond helpfully to guest questions about the property, getting around and nearby happenings.
  • Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.

Fundamentals

A high school education or equivalent is required, with prior customer service experience helpful. The ability to communicate effectively and graciously in English is essential. This position requires continuous movement, full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Crowne Plaza Orlando Universal

7800 Universal Boulevard
Orlando, FL 32819

(407) 355-0550

400 Room Hotel

www.ihg.com

Our Hotel

Just because the award winning Crowne Plaza Orlando Universal Blvd hotel is near theme parks doesn't mean it can't cater to business travelers. Our flexible 7,000 square feet of meeting space along with customized catering menus are perfect for meetings small to large. Planners can let our experienced Crowne Meetings Director be their single point of contact and personal guide to optimize your experience. Our Orlando hotel's location is near the Orange County Convention Center, Lockheed Martin, Darden and the University of Central Florida. 

Orlando is synonymous with family fun and our hotel is perfectly located in the midst of everything. Guests should be sure to hop on the I Ride Trolley that stops at key spots on International Drive and Universal Blvd. We also offer a large outdoor pool, courtyard with fire pits, spa services, a gift shop and Elements Bar and Grille.