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Guest Service Agent - Full Time

posted October 21, 2019

Hilton Garden Inn Toledo Perrysburg
Perrysburg, OH
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733965 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hilton Garden Inn Toledo Perrysburg

6165 Levis Commons Boulevard
Perrysburg, OH 43551

(419) 873-0700

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At A Glance

Boasting a unique location within the shopping mall, Levis Commons, the Hilton Garden Inn Toledo Perrysburg hotel is an ideal destination for trips to Perrysburg, Ohio. Travelers will enjoy dining and entertainment on their doorstep, convenient access to attractions, local businesses, the University of Toledo and corporations. We hope our guests explore Perrysburg, Ohio shopping opportunities before unwinding in a spacious guest room or suite with the latest technology and conveniences. 

Guests can indulge in delicious American cuisine at our Perrysburg hotel's onsite restaurant. They can sample the cooked-to-order breakfast or choose from the selection of breakfast items from the buffet. The Pavilion Pantry convenience mart offers an assortment of beverages and ready-to-cook meals. 

The Hilton Garden Inn Toledo Perrysburg is an excellent venue for anyone's next meeting or event. From intimate weddings to corporate presentations, our team is dedicated to ensure every function is a success.