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Restaurant Supervisor

posted October 31, 2018

Hilton Garden Inn Phoenix Airport North
Phoenix, AZ
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About This Job

Job Summary

We are seeking a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

Duties and Responsibilities

  • Oversee all front and back of the house restaurant operations
  • Ensure customer satisfaction through promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer's experience
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Generate weekly, monthly, and annual reports
  • Train new employees and provide ongoing training for all staff
  • Attend quarterly P&L meetings

Requirements and Qualifications

  • High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred
  • Significant work experience in the hospitality industry and in management
  • Front and back of house experience is a plus
  • Strong working knowledge of food and beverage service
  • Ability to use restaurant management software
  • Strong leadership skills
  • Decisive and critical thinker

Apply Here

PI105198453

Compensation: Hourly Wage

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About This Employer

Hilton Garden Inn Phoenix Airport North

3838 East Van Buren Street
Phoenix, AZ 85008

(602) 306-2323

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Modern and convenient Phoenix Airport hotel

Set off Loop 202 and Hwy 143, the Hilton Garden Inn Phoenix Airport North hotel is just two miles from Phoenix Sky Harbor Airport (PHX), one block from the Phoenix Light Rail and 5 short miles from Arizona State University. Save on airport parking fees by using our complimentary 24-hour airport shuttle. This hotel near Phoenix Airport makes it easy to conduct business with major Phoenix corporations close by, such as Honeywell and Johnson Controls. Our central Phoenix location also offers easy access to Scottsdale, Tempe, and Chandler, all less than 15 minutes away.

Host any meeting on the doorstep of ASU and the Phoenix Convention Center with our elegant Phoenix Airport event space, accommodating up to 200 guests.