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Assistant General Manager

posted November 2, 2018

Hilton Garden Inn Minneapolis Airport Mall of America
Bloomington, MN
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Exciting opportunity to work for an award winning company with competitive pay and quarterly bonuses.
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About This Job

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Assistant General Manager to join our exceptional team.

The Assistant General Manager will report to the General Manager and will work closely with all departments of the hotel.  Ideal candidates must possess excellent guest service skills and previous hotel management experience with a proven track record for success.

Responsibilities include but are not limited to:

  • Ensure excellence in guest service while overseeing Front Office, Guest Services, Housekeeping Administrative and F&B functions. 
  • Perform technical and administrative duties including writing and reviewing reports (occupancy, yield management, capital planning, payroll, etc.). 
  • Interview, hire, coach and counsel team members in the efficient operation of their respective areas. 
  • Continuously monitor staff to ensure the adherence to pre-established policies and procedures; delegation of duties; daily property inspections; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners. 
  • This is an excellent opportunity for strong Guest Services Managers looking to grow in their careers. 

Job Requirements: 

  • Must have thorough knowledge of all aspects of hotel operations. 
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Strong leadership skills and ability to effectively select, motivate, develop and retain staff. 
  • Ability to manage change effectively with clear, concise written and verbal communication skills. 
  • Team building effectiveness with superb organizational skills to include time management, delegation and managing multiple priorities in a fast-paced environment. 
  • Good knowledge of computers including Microsoft Office Programs; diplomacy skills and ability to build effective relationships. 
  • Ability to walk and stand for hours at a time.
  • Possess drive to create a fun, rewarding and professional work environment.
  • Hotel brand experience preferred.
  • Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity; must be able to sit, stand and walk for hours at a time.
  • Must be able to lift up to 15 pounds occasionally.
  • Bachelor’s Degree preferred or equivalent combination of education and experience.
  • Valid Driver’s License or CDL required

 

First Hospitality Group seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. FHG fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

 

EQUAL OPPORTUNITY EMPLOYER

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About This Employer

Hilton Garden Inn Minneapolis Airport Mall of America

1601 East American Blvd
Bloomington, MN 55425

(952) 854-1687

Modern Comfort next to MSP Airport and Mall of America

Whether you’re a business traveler needing to stay productive, a meeting planner requiring guest rooms, flexible meeting space and catering, or a Mall of America® visitor, the new Hilton Garden Inn Minneapolis Airport Mall of America is ready to welcome you.

The newest Hilton family member by Minneapolis–Saint Paul International Airport and Mall of America, this Hilton Garden Inn hotel can be conveniently accessed in minutes using our 24-hour complimentary shuttle service. Downtown Minneapolis and popular local attractions, sports venues and businesses, such as HealthPartners, Oracle, and Best Buy are located nearby.

All 200 guest rooms boast the brand's signature bedding, featuring fresh, white duvets and crisp linens; a spacious and clutter-free work desk with an ergonomic desk chair; and an in-room "hospitality center" with a mini fridge, microwave oven and Keurig coffee maker. Guests also enjoy complimentary WiFi throughout the hotel, a 24-hour business center, a state-of-the-art fitness center, and an indoor pool chlorinated with salt water.