posted March 6, 2019Courtyard Austin-University Area
Come share your smile and CAN DO attitude as the Front Office Supervisor for the Courtyard by Marriott Austin University!
A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!
In this role you will Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues.Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.
Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.
Bachelor's degree from a four year college or university; or equivalent combination of education and experience.
One to two years in related experience and/or training.
Our modernized hotel is just a few miles north of downtown Austin popular attractions, 6th Street, and the Texas State Capitol & Travis County Expo Center. The Courtyard Marriott Austin stands out among University of Texas-Austin hotels as one of the most modern hotels near central Austin. Each of our four intuitive room layouts includes brand new flat-screen TVs, free Wi-Fi and granite bathroom counters, with select rooms featuring stunning Austin skyline views. Our location near the Travis County Expo Center, Dell and Samsung makes business travel easy, and the hotel features a 24-hour fitness center, outdoor pool, reasonably priced hot breakfast and property-wide Wi-Fi. We are ready to host an event or meeting in our 1,664 sq. ft. of flexible function space.
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