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Male Locker Room Attendant Part-Time

posted July 28, 2019

The Langham Huntington Pasadena
Pasadena, CA
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627078 l

About This Job

PRIMARY OBJECTIVE OF POSITION:

The Locker Attendant will be responsible for the cleanliness and stocking of all guest supplies of the Chuan Spa and Salon. This position is a true guest service function requiring an individual that approaches the spa as it were her/his home as they welcome and care for quests during their visit at the Spa. Housekeeping functions consume approximately 65% of the associate’s day, along with the ability to service several guests at one time.

RESPONSIBILITIES AND JOB DUTIES:

  • Maintain complete knowledge of:
  • All hotel features / services, hours of operation
  • All Salon & Spa services, retail and professional products.
  • Fitness Center programs
  • Scheduled daily group activities
  • Maintain complete knowledge and comply with hotel and departmental policies and procedures.
  • Greet each guest with a warm welcome and fond farewell.
  • Provide continuous guest service, anticipation of guests’ needs.
  • Maintains proper linen pars on a daily basis
  • Fold Lined
  • Stock linen closets and guest lockers
  • Maintain cleanliness of linen areas
  • Upkeep cleanliness of spa locker rooms and grooming stations.
  • Maintain cleanliness of all guest dry and wet Lounges
  • Stock and maintain hospitality stations
  • Accommodate all guest requests expediently and courteously.
  • Handle guest complaints by following the instant guest pacification procedures and insuring guest satisfaction.
  • Ensure that providers are paged and/or advised of arrival of all guests.
  • Notify engineering with all maintenance needs.
  • Assist Fitness Center, Salon & Spa when needed.
  • Perform any task deemed necessary by management.
  • Set up workstations with necessary supplies.  Maintain cleanliness throughout shift.
  • Legibly complete requisition for additional supplies/materials and submit to Spa Front Desk Supervisor.
  • Review in-house guest list and be familiar with guest names and room locations.
  • Maintain cleanliness of Spa.

PHYSICAL DEMANDS:

  • Periods of standing exceeding 50% of shifts are required.
  • Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
  • Ability to lift up to 50 pounds including pushing and pulling on a daily basis.

SPECIAL SKILLS REQUIRED:

  • Ability to promote Spa products and services.
  • Ability to perform job functions with minimal supervision.
  • Ability to focus attention on guest needs, remaining calm and courteous.   
  • Ability to promote positive relations with all individuals who approach the Salon & Spa desk.
  • Ability to think clearly, quickly, maintain concentration and make concise decisions.
  • Ability to prioritize, organize and follow up.
  • Ability to focus attention on details.
  • Ability to maintain confidentiality of all guest information and pertinent hotel data.
  • Ability to work cohesively with other departments and co-workers as part of a team.
  • Flexibility in schedule.

EDUCATION REQUIRED:

High School Diploma

EXPERIENCE REQUIRED:

Previous experience in similar position

LICENSES OR CERTIFICATES:

Certified in basic first aid and CPR preferred.

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About This Employer

The Langham Huntington Pasadena

1401 South Oak Knoll Avenue
Pasadena, CA 91106

(626) 568-3900

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HOTEL AT A GLANCE

Los Angeles' original getaway. Experience our iconic landmark hotel located in charming Pasadena, just minutes from Downtown.

ROOMS AND SUITES

379 elegantly furnished rooms, suites, and cottages. Each designed to reflect the grace and beauty of classic Southern California. All with expansive views of the surrounding landscape and nearby mountains. Each room a quiet haven and an escape from bustling city life.

DINING

Exquisite cuisine served in extraordinary settings. Savour expertly grilled USDA Prime Cuts, Australian Wagyu or Japanese Kobe steaks at The Royce. Enjoy a California bistro-style menu with fresh, local ingredients at The Terrace. For a taste of our British heritage, The Lobby Lounge offers our signature Langham Afternoon Tea with Wedgwood. And for those seeking a more relaxed environment, The Tap Room serves classic cocktails, premium beers on tap, and a variety of artisanal wines.

SPA AND FITNESS

At our award-winning Chuan Spa, pamper yourself with treatments inspired by Traditional Chinese Medicine combined with cutting-edge skin care technology. From facials to massages, our expert therapists will help rejuvenate and revitalise your mind, body, and soul. For guests seeking a more active experience, our state-of-the-art Fitness Centre and heated outdoor pool will help you keep fit on your travels.

MEETINGS AND EVENTS

Lush gardens, historic ballrooms, and private boardrooms. More than 50,000 square feet of indoor and outdoor meeting and event space. State-of-the-art audio-visual equipment and wireless Internet to keep everyone connected. A skilled team to provide specialised service and make planning a successful event a seamless experience.