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Male Locker Room Attendant Part-Time

posted February 28, 2019

The Langham Huntington Pasadena
Pasadena, CA
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627078 l

About This Job

PRIMARY OBJECTIVE OF POSITION:

The Locker Attendant will be responsible for the cleanliness and stocking of all guest supplies of the Chuan Spa and Salon. This position is a true guest service function requiring an individual that approaches the spa as it were her/his home as they welcome and care for quests during their visit at the Spa. Housekeeping functions consume approximately 65% of the associate’s day, along with the ability to service several guests at one time.

RESPONSIBILITIES AND JOB DUTIES:

  • Maintain complete knowledge of:
  • All hotel features / services, hours of operation
  • All Salon & Spa services, retail and professional products.
  • Fitness Center programs
  • Scheduled daily group activities
  • Maintain complete knowledge and comply with hotel and departmental policies and procedures.
  • Greet each guest with a warm welcome and fond farewell.
  • Provide continuous guest service, anticipation of guests’ needs.
  • Maintains proper linen pars on a daily basis
  • Fold Lined
  • Stock linen closets and guest lockers
  • Maintain cleanliness of linen areas
  • Upkeep cleanliness of spa locker rooms and grooming stations.
  • Maintain cleanliness of all guest dry and wet Lounges
  • Stock and maintain hospitality stations
  • Accommodate all guest requests expediently and courteously.
  • Handle guest complaints by following the instant guest pacification procedures and insuring guest satisfaction.
  • Ensure that providers are paged and/or advised of arrival of all guests.
  • Notify engineering with all maintenance needs.
  • Assist Fitness Center, Salon & Spa when needed.
  • Perform any task deemed necessary by management.
  • Set up workstations with necessary supplies.  Maintain cleanliness throughout shift.
  • Legibly complete requisition for additional supplies/materials and submit to Spa Front Desk Supervisor.
  • Review in-house guest list and be familiar with guest names and room locations.
  • Maintain cleanliness of Spa.

PHYSICAL DEMANDS:

  • Periods of standing exceeding 50% of shifts are required.
  • Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
  • Ability to lift up to 50 pounds including pushing and pulling on a daily basis.

SPECIAL SKILLS REQUIRED:

  • Ability to promote Spa products and services.
  • Ability to perform job functions with minimal supervision.
  • Ability to focus attention on guest needs, remaining calm and courteous.   
  • Ability to promote positive relations with all individuals who approach the Salon & Spa desk.
  • Ability to think clearly, quickly, maintain concentration and make concise decisions.
  • Ability to prioritize, organize and follow up.
  • Ability to focus attention on details.
  • Ability to maintain confidentiality of all guest information and pertinent hotel data.
  • Ability to work cohesively with other departments and co-workers as part of a team.
  • Flexibility in schedule.

EDUCATION REQUIRED:

High School Diploma

EXPERIENCE REQUIRED:

Previous experience in similar position

LICENSES OR CERTIFICATES:

Certified in basic first aid and CPR preferred.

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About This Employer

The Langham Huntington Pasadena

1401 South Oak Knoll Avenue
Pasadena, CA 91106

(626) 568-3900

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The Langham Huntington, Pasadena - Your Enchanting Haven

The Langham Huntington, Pasadena is an iconic landmark hotel since 1907, located at the base of the picturesque San Gabriel Mountains, just minutes from downtown Los Angeles in beautiful Pasadena.

Located on 23 acres with grand historic ballrooms and gardens, the hotel features world-class dining, an award-winning spa and recreational choices such as tennis and nearby golf.

The Langham is the perfect place to stay when you want access to the bustling city while being safely tucked away in your own private haven.

We are noteworthy for: 

  • Luxury hotel accommodations with 380 elegant guestrooms, suites and cottages
  • The Royce Wood-Fired Steakhouse
  • The Huntington Spa - voted one of the finest spas in North America
  • Our unique Service Stylists
  • Superb business facilities
  • Outstanding leisure facilities
  • More than 50,000 square feet of indoor and outdoor space for meetings, events 
  • Proximity to downtown Los Angeles

A spacious haven within an oasis of serenity

The Langham Hotel in Pasadena is most opulently decorated and furnished, in the classic tradition of its London counterpart.