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Suite Service Busser/Runner

posted January 21, 2019

Windsor Court Hotel
New Orleans, LA
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692345 l

About This Job

Job overview

As a Room Service Busser you will fill a supportive role in your hotel’s financial goals of the daily operation of you will fill a guest services role in supporting your hotel room service and/or other areas of the Food and Beverage departments. You will assist the food servers by ensuring the dining room areas remains clean and safe by removing/bussing and resetting tables with clean utensils, china, glassware, necessary supplies and equipment.

The ideal candidate will: 

  • Set up and clear all guest suites of Room Service dishes and tables. 
  • Address and resolve all customer problems in an efficient and effective manner. 
  • Stock service stations appropriately. 
  • Prepare retrieved tables for resetting.
  •  Ensure that all necessary Room Service supplies and equipment are properly stocked at all times. 
  • Assist Servers as necessary. 
  • Maintain tidiness of all Room Service areas.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Respond quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Provide a professional image at all times through appearance and dress.
  • Ability to work in a fast paced and high volume environment.
  • Ability to work a flexible schedule. 
  • Qualified candidates must have 1 year customer service experience .

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

 *Specific plans for specific positions

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About This Employer

Windsor Court Hotel

300 Gravier Street
New Orleans, LA 70130

(504) 523-6000

316 Room Hotel

windsorcourthotel.com

About Aimbridge Hospitality

Aimbridge Hospitality is the largest and most dynamic hotel management company in North America and the Caribbean.  With an award winning portfolio of over 825 hotels, more than 85,000 guest rooms, and over 30,000 employees the sky is the limit for your career and advancement opportunities! Our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions which allow you to progress in your career. Our culture and programs prepare you to meet and exceed your personal goals. Every leader knows the key to success is continuous training to all team members, and to proactively encourage and provide them with opportunities for advancement.