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Assistant Director of Housekeeping

posted August 23, 2019

South Seas Island Resort
Captiva, FL
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599941 l

About This Job

ESSENTIAL FUNCTIONS:

1. Direct and motivate team; Supervisors, house persons, housekeepers, and special duty, by conducting daily and monthly meetings, inspecting staff work and giving guidance.

2. Ensures quality and standards of Interstate and South Seas Island Resort are met.  Establish and inspect for VIP arrival program.

3. Interviews, hires and trains housekeepers in the procedures and techniques to use through Performance training and standards.  Training includes detailed instruction on use of chemicals for different surfaces and procedures to report repairs to Engineering.  Communicate with Public Areas and review appearance of areas and buildings.

4. Assists with staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects.  Works closely with Trainer to develop a cohesive and customer service oriented staff.

5. Reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.  Communicates daily to Area Manager payroll and expense needs.

6. Monitors attendance and attendance problems, provides coaching and counseling to ensure departmental and corporate policies are adhered to.  Monitors and corrects uniform standards.

NON-ESSENTIAL FUNCTIONS:

  • Ensures that the personnel under his/her supervision have ample supplies to      perform their specific duties, and manages when supplies run low, in a timely fashion so that supplies do not run out.
  • Coaches and counsels staffs under his/her supervision to ensure standards are being met and provide any additional training needed.
  • Reviews current and changing standards, and passes on these changes to personnel under his/her supervision to ensure changes in guest room or public area set up, or in Resort policy are being met.
  • Communicates effectively with the Housekeeping management and the Front Desk to ensure that guest needs and Resort standards are being met.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

South Seas Island Resort

5400 Plantation Road
Captiva, FL 33924

(239) 472-5111

471 Room Resort

www.southseas.com

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Family. Nature. Comfort.

For decades, generations of guests have made South Seas Island Resort on Captiva Island the vacation destination of choice in which to share treasured moments and make lasting memories. Our iconic 330-acre wildlife preserve spans two and a half miles of pristine white-sand beaches framing the tranquil waters of the Gulf of Mexico. As a quiet retreat, the resort is a destination rich in recreation and wondrous natural beauty. Visitors will feel at home in a variety of accommodations, ranging from comfortable hotel rooms, charming condominiums and cottages, to private homes and villas. A Top 10 Beach Resort for Families by Parents Magazine, this inviting oasis allows the discovery of native Florida and its extraordinary splendor.

  • Located directly on the Gulf of Mexico on Captiva Island, Florida
  • An array of accommodations from Harbourside Guest rooms, to one-, two- and three- bedroom condominiums and cottages. Two to Six Bedroom private homes are also available.
  • South Seas offers an array of activities for guests of all ages
  • Delicious on-site dining
  • Endless recreation and exciting land and water activities 
  • Bordered by two-and-a-half miles of private white-sand beach
  • 35 miles from South West Florida International Airport (RSW)
  • Just 32 miles from Fort Myers, yet provides a peaceful, secluded-island feel