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House Attendant (PM)

posted March 29, 2019

The Langham Huntington Pasadena
Pasadena, CA
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627078 l

About This Job

PRIMARY OBJECTIVE OF POSITION:

Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assists room attendants in order to maintain Langham high standards of quality. 

RESPONSIBILITIES AND JOB DUTIES:

  • Empty room attendant carts and guest rooms of dirty linens and trash. 
  • Stock closets and Room Attendant carts as needed with all supplies and linens as directed. 
  • Obtain amenities and supplies for room attendants as directed.
  • Make up rollaway, sofa beds, and cribs.
  • Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
  • Clean and remove spots from corridor walls, doors, and carpets. 
  • Flip mattresses and move furniture such as bed frames, desks, and dressers as assigned by supervisor.
  • Responsible for completing inventory.
  • Assist with Turndown Service as needed.
  • Complete guest requests or traces.
  • Report any defects found in corridors or landings to the Housekeeping Coordinator.
  • Maintain supplies kept in storage and in the Housekeeping cages.
  • In slow season it is necessary to support in other areas such as laundry and public areas.
  • Respond to guest questions. Provide guest assistance, directions, and information as requested.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

PHYSICAL DEMANDS:

  • Physical activities include kneeling, crouching, bending, stooping, pushing, pulling, walking, talking, seeing, hearing, bending, handling, feeling, reaching, stretching, grasping.
  • Requires repetitive motion of the hands, wrists, shoulders and back with repeated bending and stooping.
  • Ability to work alone in an established routine.
  • Ability to push, pull, or lift House Person carts or mattresses weighing up to 200 lbs.
  • Ability to push or pull maid carts weighing up to 100 lbs.
  • Ability to lift and carry objects weighing minimum of 50 lbs.
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
  • Ability to communicate effectively with other employees, as well as guests.
  • Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.                                               

SPECIAL SKILLS REQUIRED:

  • Fluency in English both verbal and non-verbal.
  • Ability to:
  • Perform job functions with attention to detail, speed, and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with constant supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.

EDUCATION REQUIRED:

  • Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the job.

EXPERIENCE REQUIRED:

  • Some previous hospitality experience preferred.

LICENSES OR CERTIFICATES:

None needed.


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About This Employer

The Langham Huntington Pasadena

1401 South Oak Knoll Avenue
Pasadena, CA 91106

(626) 568-3900

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The Langham Huntington, Pasadena - Your Enchanting Haven

The Langham Huntington, Pasadena is an iconic landmark hotel since 1907, located at the base of the picturesque San Gabriel Mountains, just minutes from downtown Los Angeles in beautiful Pasadena.

Located on 23 acres with grand historic ballrooms and gardens, the hotel features world-class dining, an award-winning spa and recreational choices such as tennis and nearby golf.

The Langham is the perfect place to stay when you want access to the bustling city while being safely tucked away in your own private haven.

We are noteworthy for: 

  • Luxury hotel accommodations with 380 elegant guestrooms, suites and cottages
  • The Royce Wood-Fired Steakhouse
  • The Huntington Spa - voted one of the finest spas in North America
  • Our unique Service Stylists
  • Superb business facilities
  • Outstanding leisure facilities
  • More than 50,000 square feet of indoor and outdoor space for meetings, events 
  • Proximity to downtown Los Angeles

A spacious haven within an oasis of serenity

The Langham Hotel in Pasadena is most opulently decorated and furnished, in the classic tradition of its London counterpart.