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Front Desk Agent

posted October 2, 2019

Miyako Hybrid Hotel
Torrance, CA
Miyako Hybrid Hotel is looking for a Front Desk Agent that will shine from the first impression!
802188 l

About This Job

Miyako Hybrid Hotel is an upscale Japanese-style hotel that offers a peaceful retreat for business and leisure travelers near the beautiful beaches, attractions, shops and business centers in the LA South Bay

As a Front Desk Agent you make the first impression upon our guests by extending a warm welcome, providing information about our hotel and local area.

Front Desk Agents are responsible for:

  • Adhering the AAA "Four Diamond" level of service.
  • Checking guests in and out of rooms; ensure that all guest information is accurate and up to date.
  • Manage all daily arrivals and departures, including groups.
  • Answer telephone calls and guest inquiries in a friendly and professional manner.
  • Resolves guest concerns in a thoughtful and friendly manner, while maintaining hotel standards.
  • Provide valuable service to guests by meeting and anticipating needs and expectations.
  • Promptly communicate all requests to appropriate departments.
  • Maintains cashier bank without overages or shortages.
  • Demonstrates knowledge of operations for tenants and hotel outlets.
  • Attend all required hotel meetings and training.
  • Perform any other job related duties as assigned.

The ideal candidate for this position

  • 2+ year customer service experience, hospitality preferred and/or,
  • High School Diploma or GED.
  • Computer savvy and proficient in Microsoft Office applications.
  • OPERA experience.
  • Desire to grow within our Front Office.
  • Organized and task oriented.
  • Able to work a flexible schedule, including weekends and holidays.
  • Bilingual in Japanese preferred.


  • 401K
  • Medical
  • Dental
  • 10 Paid Holidays
  • Sick/Vacation Pay

About This Employer

Miyako Hybrid Hotel

21381 South Western Avenue
Torrance, CA 90501

(310) 212-5111

208 Room Hotel

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Torrance, California Japanese Hotel Lodging

Welcome to the Miyako Hybrid Hotel, an award-winning upscale Japanese style boutique hotel situated off the I-405, just minutes away from top beaches, attractions, shops and business centers in Torrance, California. Our eco-friendly hotel offers modern accommodations, business-class amenities and deluxe hotel features in a modern, welcoming Japanese inspired atmosphere. Our spacious and inviting guestrooms and suites were designed for relaxation and comfort, with a full menu of amenities available for our guests' enjoyment. Relax and unwind after a day of work or play at the Miyako Hybrid Hotel, where you'll experience unmatched service, a green hotel environment, and a superior hotel experience in Torrance, California (voted 10th Safest City in the U.S).

Green Hotel in Los Angeles County

At the Miyako Hybrid Hotel, our mission is to create a luxurious hotel experience that is easy on the environment. Our hotel was built with a green purpose and incorporates an eco-conscious philosophy into everything we do. From sustainable building materials and solar power to energy efficient lighting and water saving fixtures, the Miyako Hybrid Hotel is on the cutting edge of luxury hotel lodging with a green ethos.

Location, Location

Situated in charming Torrance, California, near downtown Los Angeles, Long Beach and other LA area cities, the Miyako Hybrid Hotel is a modern, eco-friendly hotel offering luxurious boutique hotel accommodations for vacation and business travelers looking for a superior hotel experience in Torrance. Torrance has been named within the top ten safest mid-sized cities in America! Be sure to check out information about all the things to do in our great city.

With well-appointed guestrooms and suites, deluxe in-room amenities and full menu of hotel features with upscale on-site dining, a rejuvenating day spa, meeting and banquet facilities, and a central location near local airports, attractions and activities, the Miyako Hybrid Hotel offers every guest the elegance and hospitality of Japanese culture combined with 21st century amenities and a refreshingly green environment.