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Guest Services Representative Part-Time

posted April 4, 2019

Fairfield Inn & Suites Chicago Southeast/Hammond, IN
Hammond, IN
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Fairfield Inn & Suites Chicago Southeast/Hammond, IN

7720 Corinne Drive
Hammond, IN 46323

(219) 845-6950

94 Room Hotel

www.marriott.com

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Our Hotel

Just 30 minutes from downtown Chicago, Fairfield Inn Hammond, IN hotel is the ideal alternative to downtown rates. With affordable rates and modern rooms, we’re a top-choice among hotels in Hammond, Indiana. Our rooms feature modern décor, plush Marriott bedding, flat-screen TVs and even microwaves and mini-fridges. Guests can get in a workout at our 24-hour fitness center or take a dip in our indoor pool. Our convenient location right off I-80/94 means guests will have easy access to sites such as 3 Floyds Brewery, Balmoral Park, Southland Center Ho-Chunk Nation, and Indiana Dunes, and Venue at Horseshoe Casino. Why hassle with Chicago traffic? At the Fairfield Inn & Suites Hammond, our guests are our #1 priority.