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Functional Team Member

posted December 5, 2018

The Lodge at Santa Fe
Santa Fe, NM
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Do you love working with guests and working with numbers? We have a Front Desk opportunity for you! BE a part of our functional team TODAY!
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About This Job

The Lodge at Santa Fe

Welcome to Heritage Hotels and Resorts! The Lodge at Santa Fe is looking to hire a Functional Team Member/Night Auditor Position here in Santa Fe.


Essential Functions: 
The night auditor handles both the duties of the front desk agent and accounting duties. The auditor accounts for the overnight needs of customers and promotes a positive image of the property to guests and must be pleasant, honest, and friendly.

Duties and Responsibilities:

  • Post charges to the guest accounts that have not been posted or were incurred on the night audit shift; including room charges, guest charges and taxes to guest accounts.
  • Transfer charges and deposits to master accounts.
  • Verifies that room rates are correct and posts those rates to guest accounts.
  • Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
  • Understand principles of auditing, balancing, and closing out accounts.
  • Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
  • Understand and knows how to perform check-in and check-out procedures.

Prerequisites:

General Accounting experience preferred.
Must have great Customer service and an energetic attitude.
Must have excellent listening & communication skills.
Must have computer knowledge.

You must pass a background and credit check.

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About This Employer

The Lodge at Santa Fe

750 North St. Francis Drive
Santa Fe, NM 87501

(505) 992-5800

125 Room Hotel

www.lodgeatsantafe.com

The Lodge at Santa Fe

The Lodge at Santa Fe offers impeccable Southwestern accommodations with great amenities and friendly, professional service. Perched on a hilltop overlooking downtown Santa Fe, with views of the Sangre de Cristo Mountains, the Lodge at Santa Fe is a New Mexico hotel with a warm and relaxed atmosphere. Enjoy convenient amenities, such as complimentary shuttle service to historic Santa Fe Plaza that is only five minutes away and an outdoor pool and hot tub.

Southwest Inspired Santa Fe Hotel Rooms & Suites - Discover warm and unique havens when you stay in a guest room or suite at the Lodge at Santa Fe. All rooms are furnished with custom Southwest-inspired décor and deluxe touches. Some guest rooms are equipped with fireplaces and balconies. Our entire property is nonsmoking and we also have pet friendly accommodations.

Meetings & Events

With more than 9,000 square feet of interior meeting rooms and outdoor event space, you'll find flexible floor plans to host your Santa Fe meeting, corporate retreat, wedding, trade show or special event. All of our facilities are warm and inviting, and the décor takes inspiration from our surrounding Southwest heritage.

Some of New Mexico's best weddings happen at the Lodge at Santa Fe. Our on-site Southwestern wedding chapel seats 40 guests inside or can accommodate up to 300 in the perennial courtyard with ever-green grass outside.