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Lounge Manager - Top of the East Lounge

posted January 12, 2019

The Westin Portland Harborview
Portland, ME
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741475 l

About This Job

The business of food is your life. The business of people is your passion. When you combine the two, magic happens. Your sound experience brings the big picture into plain view, financial analysis is a breeze, and sharing what you know, a given. Your mission is to enable clear pathways for the talented, motivated, highly skilled teams of managers and associates to do their thing. Exercising your creativity, to conjure up exciting promotions that elevate guest experience and capture market share, is icing on the cake. You LOVE what you do.

As Lounge Manager, you will

  • Exercise your experience and relationship building talents to manage all aspects of Lounge operations, ensuring exceptional guest experience, operational efficiency, and financial goal achievement.
  • Keep a pulse on effectively communicating results for revenue maximization, optimized staff and supply management, and elevated guest experience.
  • Leverage your understanding of trend and channel your creativity to create and manage guest-enticing promotions and presentations, capturing maximum in-house guest and expanded local market share, and elevating guest experience.
  • Do your part to maintain a safe guest and work environment and protect the hotel asset.

Fundamentals

A four-year college degree or equivalent education or experience is required, with four years’ experience in a related position. Advanced knowledge of food and beverage or hospitality industries is expected with applicable Food Safety certifications. To be successful in this position, excellent written and verbal English communications skills are essential, with a second language helpful. Regular use of computer, business equipment and software is expected. This position requires full mobility and the ability to lift, carry and move up to 30 pounds on a regular basis.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

The Westin Portland Harborview

157 High Street
Portland, ME 04101

(207) 775-5411

289 Room Hotel

www.marriott.com

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Our Hotel

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.