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General Manager

posted December 20, 2018

Courtyard Deland Historic Downtown
Deland, FL
Are you a born leader with previous management experience? If so, this job could be the perfect fit!
654075 l

About This Job

Responsible for continually focusing on achieving hotel profitability through sales and revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

Duties and Responsibilities

  • Ensures compliance with management company and franchise standards for personnel administration and performance, service to patrons, and room rates
  • Delivers outstanding guest service and financial performance
  • Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
  • Ensure staff receives proper training for each position, including safety training and standard operating procedures
  • Allocates funds, authorizes expenditures, and assists in budget planning
  • Monitors cost controls for each department on a regular basis
  • Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance
  • Answers patrons' complaints and resolves problems to maintain Guest Satisfaction
  • Handles and resolves employee issues
  • Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
  • Adheres to all franchise and company procedures and regulations as well as standard operating
  • Ensures bank deposits are made daily
  • Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
  • Audits daily reports and processes monthly reports
  • Order supplies and equipment as needed and in accordance with company procedures
  • Must be in close proximity so available to manage hotel situations/emergencies 

Required Skills and Experience 

  • A minimum of five years hands on experience as a hotel General Manager is required.
  • Ideal candidate will have a sound background in sales, operations, yield management, revenue management, financial reporting and delegation.
  • Prior Marriott/Courtyard franchise experience is preferred
  • This is an excellent opportunity for a proven leader looking for a quality, team-oriented, profitable property.
  • Highly energetic and motivated individual
  • Must have strong leadership skills
  • Excellent interpersonal and communication skills with strong customer/client focus essential
  • Self-Starter with ability to work independently and as a team
  • Strong problem-solving skills
  • Excellent written communication skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to shift and manage multiple priorities
  • Results driven focus and ability to work through to completion in a timely manner
  • Adaptable to change
  • Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook

About This Employer

Courtyard Deland Historic Downtown

308 North Woodland Boulevard
Deland, FL 32720

(386) 943-9500

104 Room Hotel

Our Hotel

Beautifully appointed and perfectly located, the Brand New Courtyard DeLand inspires unforgettable experiences for business and leisure travelers. Stay productive with the help of our complimentary Wi-Fi and ergonomic workspaces. After a restful night's sleep in our plush bedding, fuel up at The Bistro, our on-site restaurant serving delectable American cuisine for breakfast and dinner, as well as Starbucks® beverages and evening cocktails. Top local attractions are steps away. Visit Stetson University, SkyDive DeLand, award winning Mainstreet DeLand, Athens Theatre, and all of our downtown shops and restaurants! In your downtime, visit our state-of-the-art fitness center to maintain your workout routine, then take a refreshing swim in our outdoor pool.