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Club Lounge Attendant Part-Time

posted May 13, 2019

The Westin Chicago North Shore
Wheeling, IL
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About This Job

Job overview

As a Club Lounge Attendant, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the Westin Club Lounge.  You will effectively maintain the cleanliness and order of the club, common guest areas and provide prompt and courteous service to guests.

The ideal candidate will:

  • Have experience in a Customer Service and/or facilities attendant role.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Monitor club lounge for seating availability, service, safety, and wellbeing of guests.
  • Complete opening and closing duties. Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies.
  • Forecast additional meal requirements and communicate special requests to the kitchen.
  • Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Document pertinent information in department logbook.  Report accidents, injuries, and unsafe work conditions to manager.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Compensation: 11.00

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About This Employer

The Westin Chicago North Shore

601 North Milwaukee Avenue
Wheeling, IL 60090

(847) 777-6500

412 Room Hotel

www.marriott.com

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.