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Security Officer

posted February 13, 2019

Sheraton Valley Forge Hotel
King of Prussia, PA
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759285 l

About This Job

The Security Guard patrols the hotel and grounds. Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Conducts patrols of the property, including interior and exterior areas.

  • Ensures hotel property is secure and maintained safely.

  • Monitors and responds to camera feeds.

  • Responds to security and emergency situations.

  • Completes shift reports and reports incidents to management.

  • Ensures guest and employee safety with vigilance and responsiveness.

  • Exercises good judgment and decision-making ability.

  • May work independently.

  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

  • Consistent professional and positive attitude and actions when communicating with guests and associates.

  • Ensure maintenance problems are promptly reported through proper channels.

  • Comply with all company policies and procedures.

  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

  • Check with manager/supervisor before leaving work area for any reason.

  • On time and at work when scheduled, and in proper uniform.

  • Attend department meetings as scheduled.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction.

  • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.

  • Any other tasks/duties as requested by management.


Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience

  • High school education plus schooling in law enforcement, loss prevention or related major

  • One or more years of related experience

  • Alcohol awareness and first aid certification preferred

  • Familiarity with hospitality industry practices preferred


Skills and Abilities

  • Ability to understand and comply with safety and security policies, procedures and regulations.

  • Ability to understand and obtain alcohol awareness and first aid certification.

  • Ability to remain calm, take proper steps, and direct others in an emergency.

  • Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.

  • Ability to compile facts/figures, identify and investigate issues, and resolve basic matters in a timely manner.

  • Ability to follow an appropriate course of action based on policies and procedures.

  • Ability to operate a computer, calculator, phone and other office equipment.

  • Attention to details with good organizational and efficient time management skills.

  • Consistent professional attitude and behavior with effective listening and communication skills.

  • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

  • Ability to satisfy the legal requirements for employment within the jurisdiction.

  • Attention to details, good organizational skills and efficient time management.

  • Ability to follow an appropriate course of action based on policies and procedures.

  • Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.

  • Ability to satisfy the legal requirements for employment within the jurisdiction.


Working Conditions & Physical Effort
Physical work is a primary part of job. Work is normally performed in and outside the hotel. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

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About This Employer

Sheraton Valley Forge Hotel

480 North Gulph Road
King of Prussia, PA 19406

(484) 238-1800

180 Room Hotel

www.marriott.com

Managed by

Our Hotel

Travel confidently to Sheraton Valley Forge Hotel and know you'll have all the resources you need for a refreshing, productive stay. Enjoy our hotel's spacious accommodations and top amenities, including a signature Sheraton Fitness Center, a swimming pool and whirlpool and a complimentary shuttle to local points of interest. Don't miss having a meal at Ralph's of South Philly, the contemporary sister restaurant to the iconic Ralph's, the country's oldest Italian restaurant, or unwinding in front of our courtyard fire pit.