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Restaurant Server (PM) Part-Time On Call

posted February 10, 2019

Embassy Suites by Hilton Atlanta Galleria
Atlanta, GA
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756301 l

About This Job

POSITION PURPOSE: 

Serves meals to guests in dining establishment - Eterie!

ESSENTIAL FUNCTIONS: 

  • Presents menu, answers questions, and makes suggestions regarding food and service.
  • Provides beverage service within 3 minutes from time guest was seated.
  • Writes order on check or memorizes it within 3 minutes from time seated.
  • Relays order to kitchen and serves courses from kitchen and service bars.
  • Garnishes and decorates dishes preparatory to serving.
  • Serves guests meals within the 20 minute time period.
  • Completes a check back within 2 minutes after guests receive meal.
  • Team Member makes every effort to obtain guests name and use it during the meal.
  • Observes guests to respond to any additional requests and to determine when meal has been completed.
  • Totals bill and accepts payment.
  • Team Member is in full uniform (including name tag) at all times.
  • Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined..
  • Clears and resets tables at conclusion of each course and completely resets table when guest departs.
  • When approached with a problem, team member will empower himself/herself at all times to assist guest in resolving the problem. 
  • Team Member will become a resident expert on in-house information along with local information to assist guest when questioned. 
  • Completion of all opening, running (during service time), and closing side work assigned each shift.
  • Assist co-workers when needed throughout the shift.
  • Requests identification from customers when legal age is questioned.
  • Use of proper serving procedures as outlined in the certification/training program.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Education: 

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Experience: 

One to three months related experience and/or training.

Benefits

  • Comprehensive Benefits Package (medical, dental, vision and more)
  • Holidays
  • Vacations/Sick/Personal Days
  • 401(k) - Employer Match
  • Hotel and F&B Discounts
  • Career Development/Training Opportunities/Growth
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About This Employer

Embassy Suites by Hilton Atlanta Galleria

2815 Akers Mill Road SE
Atlanta, GA 30339

(770) 984-9300

263 Room All Suite

embassysuites3.hilton.com

At A Glance

Embassy Suites by Hilton Atlanta Galleria is conveniently located in the Cumberland Galleria area of Cobb County in northwest Atlanta. Cobb Galleria Centre, Cobb Energy Performing Arts Centre, Atlanta Galleria Office Park and local businesses such as INPO, Travelport, Lockheed Martin, GE, Comcast, Home Depot, and Coca-Cola are nearby. Admire city views from our Downtown Atlanta hotel. Ride our complimentary shuttle to attractions within a 3-mile radius, like SunTrust Park – home to the Atlanta Braves since 2017.

To ensure a pleasant hotel stay experience for all guests the hotel has a 'no-party' policy in place for our suites. Additionally, for building fire safety precaution, no balloons allowed in the hotel at any time.

Host a business meeting, wedding or special event for up to 200 guests in our meeting and event rooms. We provide additional business services, including a BusinessLink™ Business Center, A/V equipment rental, faxing, copying and printing.


 

HVMG participates in the E-Verify program in certain locations, as required by law.