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Gallery Host / Front Desk Agent

posted March 20, 2019

Hyatt Place Orlando/Lake Buena Vista
Orlando, FL
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Do you have a friendly disposition and enjoy helping others? Are you looking to begin or expand your career in hospitality? You could be our perfect Gallery Host!
559874 l

About This Job

Job description

  • Assists guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). 
  • Go above and beyond to provide assistance to all guests.  Assist with luggage, coffee, directions, wake up calls, future reservations, etc…
  • Coordinates all guest requests, informs guests of hotel services, features, and room amenities. 
  • Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.  Uses suggestive selling techniques.

The ideal candidate for this position

  • High School diploma or equivalent required.
  • Customer service experience is required, preferably in a hotel, restaurant or related field.
  • Must have ability to work weekends and holidays.
  • Requires strong command of the English language to include speaking, reading and writing.
  • Ability to learn quickly and work in fast paced position with constant guest interaction.
  • Must be able to multi-task.
  • Ability to lift, pull, and push moderate weight (minimum of 25 lbs).
  • Must possess basic computer skills, i.e. Word, Excel, etc. 
  • Must be 18 years or older.
  • Must possess a valid driver’s license and social security card.

Compensation: 10

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About This Employer

Hyatt Place Orlando/Lake Buena Vista

8688 Palm Parkway
Orlando, FL 32836

(407) 778-5500

About Us

Hyatt Place Orlando/Lake Buena Vista offers 169 spacious guestrooms, along with 4 meeting spaces – less than 1 mile from Disney’s Magic Kingdom. Our Gallery offer public space for our guests including a Coffee to Cocktails Bar, Starbucks Coffee, E-room and a Guest Kitchen. Located off of I-4, we are just minutes away from local attractions and shopping.