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Pool Food Runner/Expeditor

posted June 14, 2019

Doubletree Resort by Hilton Paradise Valley - Scottsdale
Scottsdale, AZ
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The Expeditor/Food Runner expedites and delivers food from kitchen to restaurant, lounge or pools to guests and/or buffets in a safe and efficient manner.
739547 l

About This Job

POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.  

The Expeditor/Food Runner expedites and delivers food from kitchen to restaurant, lounge or pools to guests and/or buffets in a safe and efficient manner and in compliance with proper food handling and serving techniques, policies, procedures, brand standards, and federal, state and local regulations.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management.

What You Will Be Doing

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ensure the efficient flow of orders from the waiters to the kitchen
  • Ensure orders are being prepared with the correct priority
  • Check dishes before delivery for accuracy, presentation and temperature.
  • Deliver food to restaurant, lounge or pool, wherever necessary based on priority, staffing and business levels.
  • Keep station neat and clean while serving.  Clean station at end of shift.
  • Keep food transport carts clean and sanitary.
  • Use proper food handling and serving techniques when transporting food. Ensure timely food delivery to maintain optimal food temperature.  Visually check each dish to ensure nothing is missed.
  • Maintain assigned buffets in clean, orderly fashion with sufficient food.
  • Assist restaurant staff with duties such as clearing and cleaning tables, filling water glasses, refilling drinks, returning dishes to the kitchen and proper placement of soiled linens and trash.
  • Complete assigned side work and related cleaning duties. 
  • On time and at work when scheduled, and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
  • Comply with policies and procedures.  Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager /supervisor before leaving work area for any reason.
  • Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.
  • Any other duties / tasks as requested by management.

Education and Experience:  High school education or related experience.  Familiarity with hospitality industry practices preferred, previous experience preferred.  

Skills and Abilities:  Ability to understand and provide friendly guest service.  Ability to understand and comply with proper food handling and serving techniques, policies, procedures, brand standards, and federal, state and local regulations.   Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.  Ability to follow an appropriate course of action based on policies and procedures.  Attention to details with good organizational and efficient time management skills. 

Consistent professional attitude and behavior with effective listening and communication skills.  Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.  Ability to satisfy the legal requirements for employment within the jurisdiction.

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About This Employer

Doubletree Resort by Hilton Paradise Valley - Scottsdale

5401 North Scottsdale Road
Scottsdale, AZ 85250

(480) 947-5400

378 Room Resort

doubletree3.hilton.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

At A Glance

Located minutes from downtown Scottsdale, Arizona and 12 miles from Phoenix Sky Harbor International Airport, DoubleTree Resort by Hilton Paradise Valley – Scottsdale offers a warm welcome and comfortable stay in tranquil surroundings. Visitors love to relax on our beautifully landscaped property surrounded by lavish courtyards, cacti and palm trees.

Guests can enjoy a range of amenities at our resort without any resort fees. They can swim in one of our two outdoor pools, work out in the health club or enjoy a game of tennis or basketball. Our Scottsdale, AZ hotel offers a prime location in the heart of the city. Just steps from the hotel are great dining, nightlife and shopping options in Old Town. 

With a range of function rooms including intimate boardrooms and grand ballrooms, we are a great choice amongst Scottsdale, AZ hotels to host any meeting, corporate getaway, or wedding.