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Director, Revenue Analytics

posted July 11, 2019

McLean, VA
578011 l

About This Job


Hilton is creating a best-in-class data & analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton’s performance.

What will I be doing?

The Analytics team serves as internal consultants to key functions across the business, including Hilton’s Customer, Marketing, Digital, and Revenue and Sales organizations, with specialized support for the executive leadership team. The team consists of both embedded subject matter authorities (like this role), who serve as strategic advisors to key partners and technical guides, who are proficient in Tableau, R, SAS and MicroStrategy. The team is fully integrated within the business functions in order to ensure close partnerships and to effectively measure and drive company performance.

The Director, Revenue Analytics Americas will drive key projects and initiatives for the organization’s revenue and pricing functions, covering the Americas region and global projects. This role collaborates closely with the operational leaders to generate and deliver meaningful and impactful analysis and insights directly supporting business needs. Key area of oversight includes, but not limited to market share, forecast, distribution, pricing and product analysis.

More specifically, you will:

  • Provide leadership to the revenue, forecast and pricing teams in developing, designing, evaluating analytical approaches and insights.
  • Serve as analytics lead/point of contact for key revenue management and commercial services projects.
  • Collaborate with business partners in prioritizing needs and defining requirements.
  • Develop and deploy intermediate to advanced analytic methodologies generating actionable insights and recommendations.
  • Lead recurring executive revenue management reporting, including but not limited to quarterly key performance indicators and CEO quarterly business review.
  • Support commercial action plans to maximize financial and operational performance.
  • Optimize demand management platform to ensure team resources are properly allocated for delivering on projects and ad-hoc requests.
  • Utilize the broader data and analytics team to deliver on signature projects, pass-off of requirements and act as key authority.
  • Support changes to Revenue specific reporting, metrics, data, and policies that impact business as usual for customers.
  • Provide inputs to value measurement process to ensure business results are achieved.
  • Develop, train and mentor the revenue analytics team.
  • Promoting the adoption of an analytical mindset and approach.
  • Lead a team of approximately four (4) direct reports, including managers and senior leaders.
  • Oversee market share, forecast, distribution, pricing and product analysis.


What are we looking for?

We are seeking problem solvers, who are passionate about hospitality and who love the chance to create extraordinary guest experiences. We believe success in this role will demonstrate itself through the following attributes and skills:
  • Collaborative and interpersonal teammates, who build positive relationships, exhibit tact and earn trust
  • Strong communicators, both verbally and in writing, who effectively communicate at all levels of the organization
  • Flexible and creative in finding solutions for hard problems
  • Self-starters, who take initiative in leading goals, utilize analytical skills and possess adaptability to change
  • Accountable individuals, who take ownership of projects, effectively communicate results and recommend improvements
  • Respectful teammates, who possess a good work ethic and high degree of integrity

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • BA/BS Bachelor's Degree
  • Seven (7) years of professional experience
  • Five (5) years of experience in revenue management function
  • Two (2) years of experience in quantitative analysis and storytelling
  • Two (2) years of experience leading multi-functional teams, and managing large projects
  • Two (2) years of experience in advanced analytics and methodologies, statistical modeling methodologies to inform market strategy and decision-making

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • MA/MS Masters’ Degree in Statistics, Econometrics, Computer Science or a related field
  • Ten (10) years of professional experience
  • Seven (7) years functional experience in Hotel Revenue Management
  • Experience in developing, maintaining and improving effectiveness of transactional and analytical decision processes
  • Experience in advanced analytic techniques, particularly R or Python
  • Expertise with BI and data tools (including SQL, Tableau, MicroStrategy, SAS, Qlik, etc.)
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer


7930 Jones Branch Drive, Suite 1100
McLean, VA 22102

(703) 883-1000

Corporate Office

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About Hilton

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.

We’re always on the lookout for executives, management, hotel operations, call center/reservationists, and students and graduates interested in joining any of the Hilton brands:

  • Hilton Hotels & Resorts
  • Waldorf Astoria Hotels & Resorts
  • Conrad Hotels & Resorts
  • Canopy by Hilton
  • Curio – A Collection by Hilton
  • Doubletree by Hilton
  • Embassy Suites by Hilton
  • Hilton Garden Inn
  • Hampton by Hilton
  • Homewood Suites by Hilton
  • Home2 Suites by Hilton
  • Hilton Grand Vacations
  • Tru by Hilton
  • Tapestry Collection by Hilton

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Team Member.