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Banquet Set-Up Houseperson Part-Time

posted March 1, 2019

Doubletree by Hilton Hotel Baltimore - BWI Airport
Linthicum, MD
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Banquet set up team performs a labor of love to make every event a success! Join our winning team.
646189 l

About This Job

What you will be doing

The Banquet Houseperson sets and maintains all function rooms/areas, service corridors, storerooms and equipment in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting.  Knowledgeable on hotel facilities and services to assist guests as appropriate.  Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.  Impresses guests with quality and timely service in a pleasant and friendly manner.

Job Description

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Efficient and correct set up of tables, chairs, platforms/stages and other equipment as specified by group requirements.  Check and properly adjust temperature and lights.  Check electrical hook-ups for proper working order and tape down all exposed cords.
  • Provide audio visual services including set up, instruct in proper equipment use, take down and secure storage of equipment.
  • Pick-up and deliver boxes/materials for functions as needed.
  • Service/freshen function rooms during breaks.  
  • Break down of tables, chairs, platforms/stages and other equipment.  Return all unused equipment in clean condition to proper storage area.
  • Keep function and equipment storage areas neat and clean.
  • Perform deep cleaning of function areas as assigned.
  • Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.

Job Requirements


  • Education and Experience: 
    High school education or related experience.  Familiarity with audio-visual equipment and hospitality industry practices preferred.

  • Skills and Abilities:
    Ability to understand and provide friendly guest service.  Ability to understand and comply with proper set ups, cleaning, break down and storage techniques and procedures.  Ability to timely complete assigned tasks.  Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.  Ability to follow an appropriate course of action based on policies and procedures.  Ability to operate a computer, calculator, phone and other office equipment.  Attention to details with good organizational and efficient time management skills.
    Consistent professional attitude and behavior with effective listening and communication skills.  Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.  Ability to satisfy the legal requirements for employment within the jurisdiction.
  • Working Conditions & Physical Effort:
    Physical work is a primary part of job.  Work is normally performed in an interior hotel environment with equipment and machines.  The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.  The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.  Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs.  While performing job duties, the associate is required to speak, listen and write.  The job requires close vision with or without corrective lenses.
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About This Employer

Doubletree by Hilton Hotel Baltimore - BWI Airport

890 Elkridge Landing Road
Linthicum, MD 21090

(410) 859-8400

260 Room Hotel

doubletree3.hilton.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

At A Glance

The newly renovated DoubleTree by Hilton Baltimore - BWI Airport boasts a new lobby and a fully refurbished bar and restaurant. Our hotel is located in an office park, convenient to businesses in Baltimore, Maryland and Washington, DC. 

Guests can begin their visit with our signature warm Chocolate Chip Cookie. In each guest room guests will find a luxurious Sweet Dreams® bed, a spacious work area, 37-inch HDTV and complimentary WiFi. After a good night's sleep, we invite our guests to start their day with our Wake Up DoubleTree Breakfast™. We also have Eden’s Landing restaurant to sample American dishes with a regional twist for breakfast, lunch and dinner or to relax with a cocktail and an appetizer.

We are ready to host a business meeting, wedding or special event in our 10,000 sq. ft. conference center. Our experienced catering and banquet staff provide the perfect setting for any occasion. Our 24-hour business center, A/V support and complimentary WiFi in public areas help ensure a successful event.

  • Hotel rooms near BWI; complimentary shuttle to and from BWI Thurgood Marshall Airport
  • Located 8.2 miles from M & T Bank Stadium, home of the Baltimore Ravens
  • Full-service hotel restaurant near BWI airport
  • 10,000 sq. ft. of ballroom and Baltimore meeting room space
  • Multilingual staff to accommodate international travelers