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Maintenance Technician

posted February 17, 2019

Hyatt House Atlanta Downtown
Atlanta, GA
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About This Job

POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.  

The Operating Engineer performs interior and external preventative maintenance along with mechanical, electrical and plumbing repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations.  Responds to engineering service calls.   Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting.  Knowledgeable on hotel facilities and services to assist guests as appropriate.  Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.  Impresses guests with quality and timely service in a pleasant and friendly manner.

What you will be doing

  • Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing.  Respond promptly to elevator breakdowns.  Maintain accurate maintenance records.   
  • Respond to and resolve engineering service requests in a courteous, efficient, safe manner. 
  • Appropriate and proper use of engineering supplies and tools.
  • Maintain all engineering and work areas in orderly and clean condition.    
  • Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.  
  • Document all parts used and parts needed to be purchased. 
  • On time and at work when scheduled, and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
  • Comply with policies and procedures.  Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager / supervisor before leaving work area for any reason.
  • Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.
  • Any other tasks / duties as requested by management.
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About This Employer

Hyatt House Atlanta Downtown

431 Marietta Street NW
Atlanta, GA 30313

(404) 332-5522

150 Room Hotel

www.hyatt.com

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a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

Welcome to our friendly downtown Atlanta community. Hyatt House Atlanta / Downtown offers classic southern hospitality and amenities like 24/7 dining for guests with busy schedules. Guests can settle into their suite-inspired room with stunning views of the city including landmarks like SkyView Ferris wheel in Centennial Olympic Park. Our hotel provides an affordable getaway in the center of the action, steps away from Georgia Aquarium and Mercedes-Benz Stadium.

  • Free high-speed wireless Internet Access
  • Same day valet dry cleaning service
  • 24-hour Guest Market
  • 24-Hour Business Center
  • Omelet Bar
  • H Bar
  • H Market