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Shuttle Driver/Bell Attendant

posted July 12, 2019

Hyatt Regency Pittsburgh International Airport
Pittsburgh, PA
735111 l

About This Job

What you will be doing

The Shuttle Driver & Bell Attendant is responsible for all guest service functions, including driving courtesy vehicles on surface streets and freeway. Also responsible for maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms.


This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Drive guests between airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident free-trips.
  • Open & close vehicle doors for guests.
  • Check guest luggage for both day and overnight visits.
  • Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
  • Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
  • Assist guests with storing and retrieving their luggage from the vehicle.
  • Run hotel errands as instructed by management.
  • Maintain and clean the designated lobby station and baggage room.
  • Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.
  • Stand by ready to assist guests, greeting and welcoming guests to the hotel.
  • Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
  • Answering Phones to assist PBX/Guest Calls
  • Restocking supplies at the front desk and business center – i.e. cookies, paper supplies.
  • Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas, and obtain oil changes.
  • Complete vehicle mileage reports.
  • Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
  • Assists other Front Desk Personnel when need.
  • Perform any related duties as requested by supervisor/manager.

The ideal candidate for this position

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

  • Valid license is required.
  • Professional, positive attitude and actions when communicating with guests and team members.
  • Ability to understand and obey all traffic rules, speed limits and federal, state and local driving regulations.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
  • Must be 21 years old to drive the hotel shuttle. 


  • Physical work is a primary part of the job and it is performed both inside the hotel, and inside and outside of a vehicle.
  • The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises.
  • Lifting up to 50 pounds.
  • The job requires close and distance vision with or without corrective lenses.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.


About This Employer

Hyatt Regency Pittsburgh International Airport

1111 Airport Boulevard
PO Box 12420
Pittsburgh, PA 15231

(724) 899-1234

336 Room Hotel

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Pittsburgh Luxury Hotel near the Airport . . . Park, Sleep, Depart

Come together for business or vacation at the conveniently located Hyatt Regency Pittsburgh International Airport - the only hotel connected to the Pittsburgh International Airport terminal. This luxury hotel at Pittsburgh airport gives travelers an exceptional place to relax, work, dine, meet, connect and explore the city. Guests can walk from their gate to the infinite comfort of beautifully designed accommodations and enjoy a restful nights’ sleep in a luxurious Grand Bed™.

Clients can streamline meetings and conferences in our 20,000 square feet of state-of-the-art event space, including private board rooms and the largest ballroom at the airport. Guests will enjoy delicious cuisine or cocktails at the Olive Press, or enhance your event with creative catering. They can take advantage of our Pittsburgh hotels’ deluxe amenities, including a 24/7 StayFit™ gym, glass enclosed indoor pool, 24 hour business center, and free shuttle service to local businesses, shops, restaurants and attractions.

We invite guests to discover for themselves the benefits of choosing our stylish, contemporary Pittsburgh, PA hotel for everything to do in the Steel City.

Why Join Hyatt?

Find Your Place at Hyatt

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Each of the unique 14 brands within the Hyatt portfolio offers a distinct interpretation of our foundational purpose: to deliver personalized care and unforgettable experiences.

Fortune Magazine has included Hyatt on its list of the “100 Best Workplaces for Diversity”! We’re honored to be recognized among industry leaders who are doing the most to create inclusive cultures.