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Director of Group Sales

posted April 1, 2019

HHM (NYC)
New York, NY
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734919 l

About This Job

Opportunity: Director of Group Sales

Drive group sales for HHM’s NYC portfolio of 18 hotels. Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships.

Potential Career Path

Senior Director of Group Sales – Area Director of Sales – Regional Director of Sales – VP Sales

Essential Job Functions

  • Use internal and external resources and data to develop strategic plans to incorporate group business.
  • Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.
  • Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
  • Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
  • Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow group business.
  • Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.
  • Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.
  • Travel locally to conduct outside calls, promote the hotels, and review competition.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Position Requirements

  • Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.
  • Previous group sales experience in a comparable market and scope required with operations experience preferred.
  • Public relations and community marketing experience required.
  • Proficient in use of Excel, Word, Delphi and access database tools.

Work Environment and Context

  • Work schedule varies and may include occasionally working on holidays, weekends.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
  • Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

HHM (NYC)

463 Seventh Avenue, 20th Floor
New York, NY 100018

Corporate Office

FROM COAST TO COAST. FROM THE BIGGEST BRANDS TO OUR OWN INDEPENDENT COLLECTION. 

Our portfolio includes over 125 full service, select service, and extended-stay hotels in the most competitive hospitality markets in the United States. We represent the biggest brands in the business and truly independent “one of a kind” luxury and lifestyle hotels.