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General Manager

posted January 23, 2019

Hyannis Harbor Hotel
Hyannis, MA
The Newport Hotel Group is a dynamic organization offering advancement, professional growth, an exciting work environment, and challenging careers
743275 l

About This Job

Welcome to our search for a General Manager at The Hyannis Harbor Hotel in Hyannis, MA.

This is a premier year-round Cape Cod Hotel with full-service amenities! Situated directly on the Hyannis Harbor, it provides New England charm and hospitality.


  • Manages the day to day hotel operations in keeping with all corporate standards.
  • Maximizes profitability as well as guest and team member satisfaction.
  • Communicates with the corporate office.
  • Ensures the development and execution of strategic sales and marketing initiatives. Approves hotel department budgets, defining and directing changes, as required.
  • Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
  • Directs hotel actions required in maximizing profitability, increasing service levels and improving team member satisfaction.
  • Participates in efforts to secure business, as needed.
  • Leads management staff to ensure overall profit, service and team member satisfaction goals are met or exceeded.
  • Speaks with and responds to guests regarding service challenges.
  • Facilitates hotel meetings. (i.e. Staff Meeting, Management Meetings, etc.)
  • Hire, supervises, coaches, disciplines and conducts performance evaluations for management personnel.
  • Develops the skills and abilities of direct reports.


  • Extensive knowledge of hotel operations.
  • Excellent oral and written skills sufficient to produce communications and presentations that properly reflect the company image.
  • Ability to manage multiple projects, meet and work effectively under time and resource constraints.
  • Ability to effectively lead a team of professionals.
  • Requires substantial and successful track record in hotel operations.


  • Medical / Dental
  • PTO
  • 401k
  • Bonus Plan
  • On site parking 

Compensation: DOE, Salary + Bonus Plan


About This Employer

Hyannis Harbor Hotel

231 Ocean Street
Hyannis, MA 02601

(508) 775-4420

Managed by

Our Hotel

Set directly on Hyannis Harbor, our hotel on the water invites you to experience quintessential New England charm and hospitality. From the moment you arrive at our hotel in Cape Cod, you will feel a sense of place. This shingle style Hyannis hotel was redesigned by a local Cape Cod architectural firm, incorporating a sophisticated New England nautical theme that celebrates the spirit of the coast and its storied maritime heritage.

As you enter, the lobby's slate entrance steps with embedded granite lead you to two-toned wide plank nautical wood flooring, wall mounted brass weather dials, a stone fireplace, exposed teak ceilings and a locally commissioned oil painting of Cape Cod and the Islands. French doors open onto our covered pergola with indigenous stone terraces overlooking our hotel restaurant, The Bluewater Grille, and the harbor.

The 204 guest rooms and suites continue this nautically inspired theme with a stylish palette of blues, whites and sea foam greens. Maritime artwork, sea grass wall treatments, and stainless steel and brass lighting accents provide a seaside backdrop from which to venture out to explore Cape Cod.