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Room Attendant

posted March 12, 2019

Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel
Costa Mesa, CA
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About This Job

As a room attendant you will assist in cleaning guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

DUTIES AND RESPONSIBILITIES:

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May regularly assist with deep cleaning projects.
  • May assist with other duties as assigned.
  • May have turndown duties.
  • Participate in our recycling programs and procedures


Qualifications and Requirements:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds and pushing/pulling up to approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling,

EOE/M/F/D/V/SO

We participate in E-Verify


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About This Employer

Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel

3350 Avenue of the Arts
Costa Mesa, CA 92626

(714) 751-5100

Managed by

AVENUE OF THE ARTS COSTA MESA, A TRIBUTE PORTFOLIO HOTEL

As a Tribute Portfolio hotel, we break beyond the typical hotel experience with eclectic arts-inspired design, inventive culinary creations and an ideal location in the Theater and Arts District close to fashion-hub South Coast Plaza. We celebrate the very best in human expression. And by doing so, create the perfect space to be the very best expression of yourself.  Beyond captivating design, enjoy social scenes and sincere service dedicated to helping you make the most of every moment.