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Manager, Portal Applications - Salesforce Developer

posted March 9, 2019

McLean, VA
578011 l

About This Job


Hilton Supply Management (HSM) uses their expertise to forecast and proactively manage our property’s supply chains, so hotel employees can focus on what’s important – the guest experience. With more than 6,000 hotels in our program (including over 1,500 non-Hilton-branded hotels), HSM drives massive economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the products their hotel partners use most.

What will I be doing?

As the Manager of Portal Applications, you are responsible for the suite of technologies used to support Hilton Supply Management's (HSM), with a focus on Salesforce and the needs of the Project Procurement function. This entails developing, enhancing, administering and supporting our applications.

More specifically, you will:
  • Manage the day-to-day administration and support of Salesforce technologies used by HSM, inclusive of tools for project management, project reporting, logistics management, invoicing, and more.
  • Hands on design and development of custom solutions on the platform including significant work in Apex,, Visualforce page design, and application integration.
  • Maintain current industry knowledge and attend ongoing training on Salesforce best practices and procedures. Research and work with industry-leading vendors to implement new functionality and/ or support existing functionality.
  • Establish a process for synchronizing content and data across Portal environments.
  • Develop a process for the communication of outages, providing technical support and troubleshooting to users when needed.
  • Prepare reports, presentations, surveys, project plans and other materials.
  • Align with IT, HR, Corporate Communications and other departments for support in designing and developing solutions to address business needs and opportunities.
  • Work closely with the HSM internal team to understand business needs.
  • Conduct regular assessments of process effectiveness and modify as business needs require.
  • Maintain current industry knowledge of development concepts, standard methodologies and procedures.
  • Meet internal service levels for portal management.


What are we looking for?

We believe the success in this role will demonstrate itself through the following skills and attributes:

  • Collaborative and organized teammates who build positive relationships and trust
  • Self-starters who take initiative in implementing goals, utilize problem solving skills, are flexible and possess adaptability to change
  • Interpersonal communicators and networkers who will positively influence Hilton’s partners to communicate effectively at all levels
  • Accountable individuals who make great use of time management to handle multiple priorities with minimal supervision in a fast-paced environment
  • Active listeners who are resourceful and who practice good judgement and decision-making
  • Project managers who have a strong familiarity with data management and document management practices

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Associate’s Degree
  • One (1) year of experience in Application Support, Project Manager, Procurement, APEX, Visualforce,, API Integrations, or Lightning Components
  • Three (3) years of portal or applications management experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS Bachelor’s Degree
  • Three (3) years of experience in Change Management, Application Support, Project Procurement or Hospitality Procurement Experience
  • Two (2) years of Management experience
  • Salesforce Developer Certification
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer


7930 Jones Branch Drive, Suite 1100
McLean, VA 22102

(703) 883-1000

Corporate Office

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About Hilton

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.

We’re always on the lookout for executives, management, hotel operations, call center/reservationists, and students and graduates interested in joining any of the Hilton brands:

  • Hilton Hotels & Resorts
  • Waldorf Astoria Hotels & Resorts
  • Conrad Hotels & Resorts
  • Canopy by Hilton
  • Curio – A Collection by Hilton
  • Doubletree by Hilton
  • Embassy Suites by Hilton
  • Hilton Garden Inn
  • Hampton by Hilton
  • Homewood Suites by Hilton
  • Home2 Suites by Hilton
  • Hilton Grand Vacations
  • Tru by Hilton
  • Tapestry Collection by Hilton

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Team Member.